In this blog we are going to discuss about common Google Play Store error codes and their solutions. This will help those users who have problems while installing apps from Play Store on Android. We have gathered almost all popular and common play store error codes and their solutions that you definitely going to find in this helpful post. However, if you ever come across any other Play store errors or problems then do let us know in comment section at the bottom.
What is Google Play Store?
Google Play Store is one of the most popular and widely used secure mobile app store that is designed by Google for only Android users. It contains millions of apps and day by day the counting is increasing. Every Android user downloads the apps from Play Store because it offers apps that are useful, helpful and entertaining for the users. It contains almost all categories of apps such as games, technology, sports, entertainment, knowledge, education, movies, music, business and much more.
You might have Android smartphone or tablet, which might have lots of apps. However, while installing any apps if you have come across any problems and error without any solutions. Then don’t get worried, you have come to the right webpage. Here, I bring the list of total 45 Google Play Store error codes and their solution on how to fix them on Android.
Google Play Store Error – Error DF-BPA-30
This error is not from the users, but it is from the Google server itself. Below find out the solution on how to fix Error DF-BPA-30:
On your PC, open the Play Store on your browsers. Then download the app that you want and install it on your Android. It is obvious that you will get the same error message.
Now go to your smartphone and attempt to download, which should now be working fine. If not then try to clear cache or delete the data of “Google Play Service”.
Google Play Store Error – Error DF-BPA-09 ‘Error Processing Purchase’
This error is popular and it often occurs when user try to download an app. Note that downloading the app again will not help you in fixing the problem. In order to fix this Error DF-BPA-09 ‘Error Processing Purchase’ you have to follow some steps mentioned below.
Again the problem is not from user end, but it is from Play Store itself. In the meantime you can follow the below steps:
- Go to Settings>Apps
- Go to “All” section
- Go down and there you will find Google Services Framework
- Tap on it and Clear Data and then click OK to confirm
Now you will not have any problem, if you still have any problem, then install the same app on your PC from there. Now on your Android Smartphone try the download, the install should work now.
Google Play Store Error – Error DF-DLA-15
You may get this error message when you try to download or update an app. Below is the solution on how to fix Error DF-DLA-15.
You have to clear the cache or data of the Play Store
- Go to Settings>Apps
- Look for Play Store tap on it and Clear Cache and Data
In some of the smartphone, you can go to storage section to perform this process.
Another alternative, if above solution fails. You have to delete your Google Account from the phone Account Settings. Once you delete the account, you have to go back and register your account from the beginning, it will fix the problem.
Google Play Store Error – Error rpc:s-5:aec-0
This error occurs when Play store server fails in retrieving information. Find below what you can do to fix error rpc:s-5:aec-0.
- Go to Settings>Apps
- Go to “All” section. Find Google Play Store and Clear Cache & Data and Uninstall Updates
Follow the same process for Google Services Framework and Download Manager.
Google Play Store Error – Error rpc:aec:0
This is the error message you get when you can’t download an app. In order to fix Error rpc:aec:0, follow the below steps.
Sign out from your Gmail account from Play Store and also remove all your synced accounts.
- Now go to Settings > Apps
- Go to “All” section. Find Google Play Store and Clear Data
- Restart your Android phone/table and sign in with your Gmail account to Play Store
Google Play Store Error – Error RPC:S-3
This error will not allow you to download an app. But you can fix error RPC:S-3 by following the below solution.
You can remove Google account. Reboot your phone and re-add it. Or you can try different Google account.
Google Play Store Error – Error rh01
This error mostly occurs while installing or updating the existing apps. To fix error rh01 follow the below steps.
- Go to Settings > Apps
- Go to “All” section. Find Google Play Store and Clear Cache & Clear Data
If it fails, then delete your Gmail account and reboot your phone and re-add your account. This will fix your problem.
Google Play Store Error – Error retrieving information from server
Google’s server is not able to retrieve information from your account and thus, you get this error quite often when you download or update the existing app.
You can wait for few hours as “error retrieving information from server” gets sort out from Google itself. But if it still persists, then you can delete your Google Account and re-add it.
- Got to Settings> Accounts> Google and delete your account
- Now reboot your device and then re-register your account
- At last go to Settings> Go to “All” section, look for Google Services Framework. Tap on it and Clear Data and Force Stop
Google Play Store Error – Error BM-GVHD-06
This problem exists in several different countries and this error occurs when users try to use Google Play card. So, to fix error BM-GVHD-06, follow the below solution.
The first solution is that you can Switch OFF and Switch ON and check problem still exist or not. If problem still appear, then follow below steps:
- Go to Settings> App
- Go to “All” section, look for Play Store and tap on it
- Now click the option Force Stop and Uninstall updates
By doing this the Play Store will restore back to its original version and you will not get this error anymore.
Google Play Store Error – Error authentication required
This is one of the most common and frequent occurring error that most of the users face on their Android devices. Below find out the solutions to fix error authentication required.
First Solution – Go to Settings>Accounts. Remove your Google Account and re-register. Now check your problem is solved or not, if not then follow second solution.
Second Solution – Go to Settings> App. Go to “All” section, look for Play Store and tap on it and then Clear both Cache and Data
Third Solution – Sometimes the problem is not in your authentication, but it could be from the Play Store itself. In such case, you have to open the Play Store, go to its Settings and select Uninstall Updates. You might have to disable the app Play Store to get started. Once done, now you have to just update the app and then re-register your Google Account.
Google Play Store Error – Error 8
This error appears when you download an app and in between the download stops and finally it display the error 8 message. In order to fix error 8 follow the below solution.
First of all you have to make sure that Google Play Service is installed on your device. If your problem is not solved then go to Settings>Apps>All> Google Play Services and disable the application. After this, it will ask you to restore the factory settings, you need to just confirm it. If still your problem is not solved then you have to contact Google support.
Google Play Store Error – Error 18
This error has been around from 2015 and this error occurs when you want to re-install application that you have already installed on your Android phone. Though there is no 100% guaranteed solution to fix this error, but you can try the following solution below to fix error 18.
What you can do, you can remove the SD card from the Android phone/tablet and re-insert the memory card. It works for some users but not for all. You can also Contact Google Support, if problem still exist. The last alternative is that you can reset your Android phone.
Google Play Store Error – Error 20
Error 20 appears when users install app or update the existing app. However, there is two solution is available to fix error 20 on Android.
You can root your device as you have to access a file name as ‘smd2tmp1’ found in / mnt / secure / asec / to fix this error. On your rooted Android device you have to just delete this folder and you will never ever get this error again.
But, if you don’t want to root your device there is still one solution that you can follow to fix the problem. You have to delete the data/file of the particular app that is creating problem. You can use file explorer to access the folder and delete them.
Google Play Store Error – Error -24
The reason of the appearance of this error is unknown. But you can fix error -24 with given solution.
To solve this error you will require root manager. If you already have one, then you can go to Data/data folder and within that folder you have to find the package name of the application that is throwing error message (you can find it by looking the URL of the app that you get on the Play Store website) and delete the entire folder. Now try to re-install the app.
Google Play Store Error – Package File Invalid
This error occurs due to problem is from the Play Store and not from the user side.
Below you can find several solutions to fix “Package File Invalid” error:
- Go to Settings > Apps > All
- Now look for the application that is creating problem and select Clear Cache and Clear Data
- Go to Settings > Apps > All > Google Play Store
- Tap on it and select Clear Data and Clear Cache
Follow the same process for Google Services Framework.
Alternatively, you can install app through Google Play Store website or you can Turn OFF Wi-Fi and download or update the app by using mobile network data. You may also remove Google Account and reboot your device and re-register your Google account and try again.