Are you coming across error on your Android phone where your device automatically restarts by itself?
Wondering why does my Android phone randomly restarts by itself?
If all these types of questions you have on your mind then you have come to the right place. I have answers for all your questions that you are facing actually right now on your phone.
So be relaxed and continue reading further to know why your Android phone restarts automatically and how to solve it without any hassle.
Few days ago, I have seen few Samsung Galaxy users were reporting about the problem where their devices were rebooting itself without any intimation. This was shocking for me also and thought what can be the reason for it.
Even they have mentioned that they experienced the problem after installing Android Lollipop on their devices. Later on I found that it was a common issue that might come to anyone. Though its frustrating but more irritating situation is when important data gets lost due to all such unknown errors.
Let us see what one of the user has reported about the problem:
My Galaxy Note 5 has worked fine until recently it started to reboot itself randomly. It is so annoying. Any suggestion other than a new phone shopping?”
“My Note 5 restarts itself every few seconds. Heard that a factory reset could help. But I have some photos on the phone that I hate to lose. Is there a way to save my photos before the reset?”
After a deep research on this error, I have found few common reasons that can lead to such problem to Android as well as Samsung users. So let us go through them once and check whether the error will be fixed or not.
Common reasons behind Android phone restarts itself
Damaged firmware– If the problem occurs after upgrading your phone to Lollipop or flashing a new ROM then it can be firmware issue
Due to third party apps– Many third party apps does not support your phone or may be incompatible. And if the problem begins after installing any app then ensure the restarting problem is because of that app
Damaged battery– Many times the battery can be the big problem. Yes, if the battery is damaged or swollen then frequently rebooting of the device can be the issue with it
System data/cache corrupted– While updating Android phone, sometimes the system caches and data can get damaged and the new system is unable to use those files, hence restarting problem begins on phone
After knowing the common reasons for the problem, its time to know what to do and how to get rid of such unexpected error on Samsung phones.
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What you should do when Samsung Android phone keeps restarting?
This is very important to know because after facing the issue, what you should do is really a big question? The very first thing that I would suggest you to do is to backup all your essential data from your phone to any safe place.
As you have seen so many reasons that can lead your device to reboot automatically, there may be some problem that might make your data loss from your phone.
So if you create a backup of all your data then the best thing is while fixing the problem, if any data gets lost then you don’t have to think much.
The backup can help you to restore all call history, contacts, audios, messages, photos, videos, and several others data that is important for you.
But as your phone is rebooting itself so it means that the device is not in normal condition. So to backup all your data from phone, you have to use any powerful software like Android Data Extraction. This is the only program that can extract data from broken or damaged Samsung device. Whatever data you need to backup, all those data can be easily backed up via this software.
So without wasting any time, just Download Android Data Extraction and backup all your crucial data from your Android phones.
Steps to extract data from Samsung devices
Step 1: Connect your Android phone to computer
Download, install and run Android Broken Phone Recovery Tool and select 'Recover' from the available modules.
Connect your Android phone to computer using USB cable. Then choose 'Recover Android Data' from the program's screen.
Step 2: Select the data types to recover from broken phone
In this window you can select the data type that you want to restore. By default all the data types are selected. Click on 'Next to continue. Note: This option only extracts the existing data on the broken Android phone.
Step 3: Choose the fault type which matches your situation
From the available types of fault choose one that matches to your situation, which are Touch does not work or cannot access the phone, and Black/broken screen. Click on the one which you have, it will then lead you to the next window.
At the new window, select the accurate 'Device Name' and 'Device Model' for your phone. Currently this function only works for some Samsung devices in Galaxy S, Galaxy Note and Galaxy Tab series. And click on the 'Next'.
Confirm twice that you have selected the correct Device Name and Device Model. If you provide any wrong information then it may lead to bricking your phone or any other errors. If all the information is accurate then, key in 'Confirm' and click on confirm button to continue.
Step 4: Enter Download Mode on the Android phone
Simply follow the below instructions.
- Turn off the phone.
- Press and hold Volume '-', 'Home' and 'Power' button on the phone.
- Press 'Volume +' button to enter download mode.
Step 5: Analyze the Android phone
After entering your phone into download mode, this tool will start to analyze the phone and download the recovery package.
Step 6: Preview and Recover the data from broken Android phone
After the completion of analysis you will see all the file types by categories. Then you will be able to choose the files to preview. Select the files that you want and click on the 'Recover' to save all the selected data.
How to fix Samsung phone keeps restarting itself
After backing up all your essential data in safe place using the above method, now its time to know about how to solve the problem that plenty of Samsung users have come across.
So let us go through them one by one…
Solution 1: Enter Safe Mode
The very first thing you should do to fix ‘Samsung Android phone keeps restarting” issue is by putting your phone into safe mode. In the safe mode, all the pre-installed programs will be displayed.
If your device does not show any error on safe mode then it might be due to third party apps that you have installed.
So try to uninstall those apps by entering into safe mode by following the below steps:
- First, press and hold Power button until Samsung logo appears
- Then hold Volume Down button until “Safe Mode” occurs on screen
- Here you have successfully entered into safe mode
Solution 2: Wipe cache partition
If your phone restarts itself after upgrading your device then to get rid of the problem, you can delete cache partition. Follow the below steps to wipe cache partition under recovery mode:
- Switch off your device and then press and hold Volume up + Home + Power button together
- When the phone vibrates, release Power button but continue holding Volume up + Home buttons until Android System Recovery menu occurs
- Here you have to select “Wipe cache partition”
- After doing this, select “Reboot system now” and check whether the problem is resolved or not
Solution 3: Remove incompatible third party apps
Its already mentioned that some third party apps that are not compatible can show such types of problems on your phone. When your phone does not responds to any solution then try to remove the third party apps from your device.
This is also one of the best ways to resolve the phone keeps restarting problem on Android. May be one or two apps was the issue and uninstalling those can fix the problem on your Samsung phone.
Solution 4: Do factory reset
This is the last option left with you to get out of the error. But doing factory reset will erase all your data available on your phone. So its better to backup all your confidential data previously before you proceed further.
- First, switch off your device by pressing Volume Up + Power + Home button
- You will enter recovery mode on your Samsung Galaxy phone
- Use the Volume down button to select “Wipe data/factory reset” option
- After that, you will get “reboot system now” option and you have to press it
Tips- How to protect your Android phone from restarting itself
All the above solutions are best to get rid of the problem that Samsung Android phones users come across. Though you have resolved the problem but still, you should remember few things that can help you to avoid from such unexpected situations.
- Use a protecting cover on your phone. It has many advantages like your phone will be free from dust, don’t have to suffer from any weather conditions, in fact the entire phone will be safe from any damage or scratches.
- Be cautious about internet security. Always check the websites before downloading any apps or files.
- Keep a habit of cleaning the cached files so that your device performance does not downgrades.
- Install any trustworthy anti-virus program that can help to protect your device from any malware attack
At last, I hope whatever solutions I have mentioned in this blog to fix “Android phone keeps restarting itself” will help you out to resolve the issue easily. Follow them without any worry and if by chance you lose your crucial data from your Samsung phone then use powerful recovery Android Data Recovery software to get back wiped away data.