Are you using the Instagram app but recently faced the error message Instagram has stopped or Instagram keeps crashing on Android phone/tablet?
Many users have reported that they were facing such an issue while using the app. On some phones, users were getting an “Instagram isn’t responding” error. This is really irritating for anyone.
We all know that Instagram is a popular app used by millions of people around the world. But you don’t know when you will experience such kind of issue where it gets stuck and you cannot do anything about it.
However, you can easily fix the Instagram freezing on Android problem by restarting the phone, clearing the app cache, updating the Instagram app, reinstalling the app, updating OS, etc. Not, just this, but you can also use Android Repair Tool to fix this issue automatically.
To know the complete troubleshooting steps, read this blog till the end. But before trying out the fixes, I would like you to go through the possible reasons that may cause an Instagram crashing issue on your Android phone.
What Are The Reasons For Instagram Keeps Crashing On Android?
Well, the apps keep crashing on Android is a common error that most users come across. But many of them don’t know the reason behind it.
It may be due to server problems, some kind of bugs in the Instagram app, cache problems, due to bad network connection, etc. Some causes are:
- Server not responding
- Poor mobile data connection
- Network problem
- Cache problem
- Wi-Fi problems
- Bugs on Instagram
- Lots of apps running at the same time can hang any particular app
- The old version of the Instagram app
Instagram Keeps Crashing On Android – How to Fix It?
Whatever the reasons may be for your Instagram app keeps closing on Android phone problem, there are some possible methods to fix it. So let’s move further and check out the possible solutions.
- Recommended Way To Fix Instagram Keeps Crashing On Android
- Restart Your Android Phone
- Clear Instagram Cache And Data
- Restart Instagram
- Update The Instagram App
- Check for Conflicts
- Sign-Out And Sign Back In
- Check for Storage
- Fix Instagram Crashing/Freezing While Uploading a Story/Post
- Leave the Beta Version of Instagram
- Check if Instagram Server is Down
- Reinstall Instagram App
- Update Your Android Phone
- Report To Instagram
- Factory Reset Your Phone
Solution 1: Recommended Way To Fix Instagram Keeps Crashing On Android
Well, all the above methods are manual. Besides these solutions, there is also an automatic solution that will help you to solve this issue. Android Repair Tool is an effective tool that will easily resolve Instagram keeps crashing on Android. This tool has the ability to fix any kind of error message on Android phones without any further issues.
It is easy to use the tool and works effectively in solving Android stuck in a boot loop, Android set has stopped, Android hotspot not working, and many more. It simply works by downloading and installing it and solve Instagram has stopped on an Android phone.
To know how this tool works and what is the procedure to use it, you can follow its user guide.
Solution 2: Restart Your Android Phone to Fix Instagram Keeps Crashing on Android
Whenever you come across any kind of issue or error message on your Android phone, the first thing you should do is simply restart your device. This is an easy way to fix any kind of glitches that comes on the phone.
No matter for whatever reasons your phone is displaying the error, restarting can really help. Also, the background apps are running close automatically, and hopefully, you can access your Instagram app now.
Solution 3: Clear Instagram Cache And Data
If restarting your phone does not work then you should clear the app data and cache of Instagram.
Here are the steps to follow:
First, go to Settings > find Instagram and click on it > then click on Clear cache. Once you clear the cache, do the same process to clear data of the app.
Solution 4: Restart Instagram
Another possible thing that can help you to get rid of the problem is by restarting the app. This is a temporary solution but can help you to solve it.
First, open Settings > go to Apps > choose Instagram > click on “Force Close” option.
Once you do this, ensure it is not running in the background because many times, you simply wipe it but it still works.
Solution 5: Update The Instagram App
Are you still running the old version of the Instagram app? If yes then this is also one of the root cause for the error. So you should check if there is any update available for the app. Simply go to Google Play Store and check the list of installed apps. Besides all apps, you can see if any update is available.
If you see the “Update” option beside the Instagram app, click on it and your app will run on the latest version. Hopefully, this change will run your app smoothly.
Solution 6: Check for Conflicts to Resolve Instagram Crashing on Android Phone
Have you checked for any kind of conflicts while running the app? It may be possible that some other app creating conflict while running the Instagram app.
What happens is that the apps use the same resources and when anyone reaches first then it will not allow any other apps to access it.
This generally happens when you install any new games or apps on your phone. So you should check this properly to get rid of the error.
Solution 7: Sign-Out And Sign Back In
When you are not getting any way to solve the Instagram freezing on Android error, you should sign out of the Instagram app and again sign in.
This will definitely help you but after you log out of the app, don’t log in immediately. In between, restart your device once and again login to the app.
It is also suggested to make sure you remember the login details and other things as some data might get lost in the process. If you still get the same error, then move to the next solution.
Solution 8: Check for Storage
Having a low storage space on the phone can also cause Instagram keeps crashing on Android phone problem. Hence, make sure you have 15-20% of free storage space on your phone.
If you don’t know how much storage space is left on your smartphone, then you can follow these steps to check it:
- Open the phone Settings.
- Go to the About Phone.
- Tap on the Storage and see the remaining storage space on your phone.
- If there is not enough space on your phone, then clear the unwanted files and apps. And then check if the Instagram crashing/freezing issue has been resolved or not.
Solution 9: Fix Instagram Crashing While Uploading a Story/Post
If your Instagram is crashing while uploading a post or story, then the issue might be with your videos and photos. Instagram allows uploading images and videos of certain file formats, and if your photo/video file format is not compatible with Instagram, then the app will crash.
So, convert your image/videos to the compatible codec. If the image you are trying to upload is in HEIF/HEIC format, then convert it to PNG or JPEG. And for videos, you need to low down the frame rate & resolution.
Solution 10: Leave the Beta Version of Instagram
If you are using Instagram (Beta), then no wonder why your Instagram is crashing on Android. The beta version of Instagram often hangs and gets unstable.
So, it will be better to leave the Instagram Beta version and update it to the latest. Here’s how can you leave the beta version:
- Open Google Play Store.
- Search and open the Instagram page.
- Scroll down to the bottom. There you will find a Leave option under the “You’re a beta tester” section.
- Tap on the Leave button.
- Then reinstall the Instagram app.
Solution 11: Check if Instagram Server is Down
Sometimes, the Instagram keeps stopping problem also happens due to server issues. If the Instagram server is down, then your app won’t load on the phone, and in this case, you can do nothing but wait for the server issues to get resolved.
You can check the server issue of Instagram by visiting the DownDetector.
Solution 12: Reinstall Instagram App
If you still getting the Instagram keeps stopping or crashing on Android problem on your phone then I will suggest you reinstall the app once. This will surely help you to get rid of the error message.
Here is what you have to do:
First, go to Settings > click on Apps > select Instagram.
Now click on Uninstall and then restart your phone. Now open the Instagram app and see if it is running well without any error or not.
Solution 13: Update Your Android Phone
There is a chance that the app is not the problem but your device is not updated to the latest version. Software-related problems can really stick with you.
So you should once check your phone if any update is available. Here is what you should do:
- First, go to Settings > tap on software update if you see it.
- Then, wait until the entire process is finished.
- Now, your phone will reboot and all the issues will be resolved. And open the Instagram app and see if it’s working without any error or not.
Solution 14: Report To Instagram
If the above steps don’t help you out then you can contact the Instagram team. You have to report the Instagram hangs on Android issue to the support team and inform them about wrong is happening with the app. You can even use the app to report the issue.
Here is what you need to do:
- First, open the Instagram app on your phone and then log in to it
- Now go to profile and click on your picture
- Click on the three-lined icon available there
- After that, go to Settings
- Now open the Help section
- And here you can report the issue you are facing
Solve Instagram Keeps Stopping Issue When Issue is with Your Android Phone
You cannot blame Instagram solely for this issue as it could be possible that the problem is with your device not with the app. If this is the reason, then you can perform a factory reset on your phone to fix Instagram not working on Android.
Please Note: Performing Factory Reset on your phone will wipe out all the data. So, make sure to create a backup of your phone before doing it.
Follow these instructions to factory reset your Android phone:
- Go to your phone Settings.
- Then, go to the About Phone.
- Tap on the Backup & Reset option.
- Now, tap on the Erase all data (factory reset).
- Then, you will receive a prompt where you will be asked to confirm to continue.
- Tap on Erase Everything.
So I have come to the end of this blog and hope that following the solutions will definitely help you to fix “Unfortunately, Instagram has stopped” or Instagram keeps crashing on Android. All the methods are useful and have helped lots of users to tackle the situation.
So whenever you get through this kind of issue or error message, follow the solutions in this blog and easily fix the problem.
James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for androiddata-recovery.com where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.