How To Fix Google Play Store Error DF-DFERH-01?

In the previous articles, we have already discussed several Google Play Store errors on Android phones. And, this time we are going to discuss one more issue, which is Google Play Store error DF-DFERH-01.

Most of the time, Google Play Store works perfectly on the Android phone but there are several instances where some updates or bugs get the app into trouble and users eventually end up with such error codes.

And, in the past few days, I have noticed several Android users are going through a similar situation. Users are quite annoyed with this error because Google Play Store is the only secure way to install apps on the phone and this issue is restricting them from opening this app at all.

This error appears while trying to download and update the app on the Google Play Store and it comes up with this message:

Error while retrieving information from server DFDFERH-0

So, if you are also getting the same error code, then this article will surely help you to fix it. Simply, follow the solutions given below and by the end, you will be able to use the Google Play Store app without any issue.

Quick Answer:

You can easily fix the DF-DFERH-01 Google Play Store error on Android. For this, you can restart your phone, update Google Play Store, reset the Google account, and clear the app cache and data. If this didn’t fix the error, then follow the other solutions shred below in this troubleshooting guide.

What Causes Google Play Store DF-DFERH-01 Error on Android?

Before moving to the solutions, it is important to find out the actual reason that causes this error on your Android phone as it going to find out the correct solution according to the reason.

So, here is the list of reasons that are most likely to trigger this error code on your Google Play Store:

  • Sometimes, it is nothing but a temporary issue that happens due to a small technical glitch in the phone.
  • When the Google Play Store is disabled on the phone.
  • If the Google Play Store cached data are corrupted.
  • When the phone has not been updated for a long time.
  • If there is an issue with your Google account.
  • Running the outdated version of the Google Play Store
  • When the updated version of the Google Play Store has compatibility issues.

So, now you know all the possible reasons that may cause the Google Play Store DF-DFERH-01 error code, it’s time to fix it.

How to Fix Google Play Store Error DF-DFERH-01?

Solution 1: Restart Your Phone

The first step any user would take when they face such issues is restarting the phone, and it works most of the time. Doing this gives a fresh start to your device and all the apps.

So, you can try this trick too to fix the Google Play Store server error DF-DFERH-01 on your Android phone. First, turn off your phone, wait for 10-20 seconds and then turn it on. Now, open the Play Store and check if the error is gone or not. If it is still there, then try another method.

Solution 2: Clear Cache and Data of Google Play Store

Corrupted cache and data are one of the biggest reasons behind getting such errors on the Android phone. If you haven’t cleared the cache and data of the Google Play Store for a long time, then this might be causing this server error.

So, it is recommended to keep clearing the cache and data of the apps on a daily basis to avoid any sort of problem. You can it easily by following these steps:

  • Open the Settings app.
  • Go to the Apps/App Manager.
  • Tap on the Google Play Store.
  • Then, go to the Storage option.

Google Play Store error on Android

  • Tap on the Clear Data and Clear Cache buttons.

Cache and data

Now, open the Google Play Store and check if clearing the cache helped in removing the error or not.

Solution 3: Reset App Preferences

Many Android users have confirmed that resetting the app preference on their phone fixed the Google Play Store error DF-DFERH-01. You can also give it a shot to check if this solution work or not. For this, you need to do the following:

  • Go to the phone Settings.
  • Tap on the Apps/App Manager.
  • Then, tap on the three vertical dots given at the top-right corner of the screen.
  • Select the Reset App Preferences option.

error DF-DFERH-01 on the Google Play Store

After resetting the app preferences on your phone, check if you are able to open the Google Play Store or not. If you are still getting the same error code, try the next solution.

Solution 4: Set the Date & Time to Automatic

There are so many apps that stop working due to the wrong date & time of the device. So, if the date and time on your Android phone are not correct, then you are highly likely to get the Google Play Store error while retrieving information from server DFDFERH-01.

Well, mostly, the time and date on the Android phone are set to automatic, but if due to any reason it is changed to the manual, then you may face this issue. However, you can get it back to the automatic settings. For this, you need to:

  • Open the Settings on your phone.
  • Go to the Additional Settings.

Google Play Store error DF-DFERH-01

  • Tap on the Date & Time.

fix Google Play Store error code DF-DFERH-01

  • Turn on the Use network-provided time and Use network-provided time zone options.

set date time to automatic

Solution 5: Reset Google Account

If clearing out the cache and data o the app didn’t fix the DF-DFERH-01 error code on Google Play Store, then don’t worry, you can still fix it.

In this method, we are going to remove the Google account from the phone and re-authenticate the account. Follow these steps to do so:

  • Open the phone Settings.
  • Go to the Account.
  • Select Google.
  • Here, select your Google account.
  • Tap on the Menu button.
  • Then, tap on the Remove Your Account.

Google Play Store error DF-DFERH-01 on Android

  • Now, re-add your Google account.
  • After doing this, restart your phone.

Solution 6: Enable Google Play Store & Services

Another possible reason that may cause this error on your device is Google Play Store and Services being disabled on the phone. If you have these services disabled on the phone, then no wonder why are facing this problem.

Now, to resolve the error, simply, enable these features. For this, you have to follow these steps:

  • Go to the Settings.
  • Tap on Apps.
  • Go to the three vertical dots and select Show all apps.
  • Then, go to the Google Play Store and Google Play Services one by one.
  • Make sure the app is enabled and all the permissions are given to the app.

Solution 7: Uninstall the Google Play Store Updates

If your Google Play Store has recently got any new update, and then all this fuss has started happening, it is definitely the new update that is causing this problem.

There is a high possibility that the new update has some compatibility issues or it hasn’t been installed properly, and that’s why you are getting this error code on your Play Store. 

In any of these cases, this update needs to be uninstalled so that you can revert it back to the previous version. If you don’t know how to do this, then follow these simple instructions:

  • Open the Settings.
  • Go to the Apps/App Manager.
  • Tap on the Google Play Store.

Google Play Store

  • Then, tap on the Uninstall Updates button and confirm your action by pressing the OK button.

Uninstall Updates

Now, open the Google Play Store and see if the problem is still there or not.

Solution 8: Update Your Phone

I have already discussed the importance of keeping the Android update in my previous posts. Running an outdated version of the Android version may restrict you from using new features, patches, and contrarily, it may lead you to errors and issues.

Even this Google Play Store error can also appear due to the outdated Android OS version. To fix this error, you should check if you’re using the latest version of the Android OS or not. If your Android is outdated, then update it right now to eliminate this error from your phone.

  • Open the Settings of your phone.
  • Go to the About Phone section.

error DF-DFERH-01 on the Google Play Store

  • Tap on the System Update.

error code error DF-DFERH-01

  • If there is a new update available for your Android OS, then tap on the Download Update button.
  • Wait until the OS is updated completely, and then restart your phone.

Now, check if the Play Store error is removed or not.

Solution 9: Update Google Play Store 

Not just apps and games need to be updated but system apps also need to be updated from time to time in order to deliver the intended performance to the users.

Although Google Play Store updates automatically, when you run into any such issues, you must try to update it manually. For this, you need to do the following:

  • Launch the Google Play Store on your Android phone.
  • Tap on the profile icon and go to the Settings option.
  • Then, select the About option.
  • Go to the Play Store Version and tap on the Update Play Store.

Update Play Store

  • If the app is already updated you will get a message: Google Play Store is up to date. But if it is not updated, then it will update itself in the background.

Fix Google Play Store Errors With Android Repair Tool

There are so many instances where manual solutions aren’t enough to fix the error and in this situation, you need an expert solution. So, if you are going through this Google Play Store error, then Android Repair Tool may help you to get rid of it.

This software has been developed by Android experts to resolve the Android issues without the need of following any lengthy and time-taken manual methods.

Using this tool, you can easily fix so many Android issues, such as the black screen of death, apps keep crashing, phone stuck in a boot loop, phone not charging, etc.

So, don’t waste any further time and download this tool right now to troubleshoot all Android-related problems. You can follow the instructions guide to know how this tool works in order to fix the error.



With this, I come to the end of this article. Google Play Store error may get annoyed, but it will only get worse if you don’t fix it as soon as possible.

In the case of this error DF-DFERH-01 on the Google Play Store, you won’t be able to download or update the app at all. But with the help of the above-given solutions, you can fix this error easily.

So, follow these methods and I hope you can fix this error. If you have any better solution to this issue, then you can share it with us on Facebook or Twitter.