9 Solutions to Fix Verizon Provisioning Error!

The Verizon Provisioning error occurs when there is an issue with your device such as a corrupt operating system or network settings. The users face this problem while activating a new phone but not receiving messages. So, if you are facing the same problem, restarting your phone, reinserting your SIM card, or enabling and disabling your cellular data are some of the fixes that you can try to fix the issue. However, read this complete guide to know more fixes in detail.

In this article, we have covered all the possible solutions that will help you to resolve this problem easily. But before going for the fixes, have a quick look through the causes that trigger such a problem in the first place.

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What Does “Provisioning Error” Means on Verizon?

It means your existing plan doesn’t support the High-Definition video option. But the HD videos are playing as you have the feature code provisioned on your account. So, when situations are found or identified by the system or the provisioned feature code doesn’t match, it flashes you this error.

How to Fix Verizon Provisioning Error?

Follow the below solutions one after another as instructed to fix the provisioning error on Verizon.

Solution 1: Reboot your Android Phone

Your phone’s internal issues can trigger such a problem therefore we here suggest you reboot your phone once to fix Verizon Provisioning error.

Follow the below steps to reboot your phone:

  • Long press the Power button of your phone.
  • Select the Restart option.

Verizon Provisioning error on Android

  • Wait for your phone to restart.

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Solution 2: Reinsert the SIM Card

If after restarting the phone the problem doesn’t solve, try reinserting your SIM card. This will mostly clear the provisioning error on Verizon.

Here are the steps to do so:

  • Switch off your phone and take out the SIM card.
  • Now, turn on your phone and wait for a few minutes.
  • Then, turn it off again and place the SIM card properly in the slot.

Verizon Provisioning error on Android

  • Next, Power on your device and check if the problem is fixed.

Solution 3: Disable/Enable the Cellular Data Option Features

Another reason causing the problem is the wrong or corrupt configuration of cellular data options on your phone. In such a case, we would suggest you disable/enable the features of the cellular data option to escape the Verizon Provisioning error on Android. For this, you need to follow the below instructions as guided:

  • Open your phone’s Settings application.
  • Go to the Mobile Network section.
  • On the next screen, enable or disable each option.

how to fix Verizon Provisioning error

  • Once done, exit the Settings app and check for the issue.

Solution 4: Switch to Another Wi-Fi Network Connection

If you are using Verizon One Talk and getting provisioning error, it must be because of your ISP. In such a situation, switching to another Wi-Fi will help you get rid of the error issue.

For this, you need to Disconnect from the current Wi-Fi network. Then, scan for another Wi-Fi connection and connect it. Once connected, open the Verizon One Talk and check if the error issue is fixed.

Solution 5: Remove the Unused Devices from Messages+

Well, Verizon has a limit of 5 devices to connect at a time. However, if you are trying to connect more than 5 devices, you are going to have trouble with this error on Verizon. So, here you can try clearing the extra devices from your account to resolve the error problem.

Follow the steps as instructed to clear the additional or unused connected devices from your account:

  • Open any browser on your phone and launch the Verizon website.
  • Click on the My Verizon section and choose the My Devices option.
  • Next, head to the option Manage Connected Devices and select Manage Message+ Devices.
  • Now, tap the Disconnect option next to each connected device.

Verizon Provisioning error on Android

  • Once done, relaunch the app and see if the error issue has been solved.

Solution 6: Update the Messages+ Application

Another possible reason triggering such an error issue on the Verizon is outdated Messages+ app version. So, in case encounter such an error, particularly on the app, try updating the app. This will install the latest version that includes the patches which can solve such errors or issues on the app.

Update the app by following the below steps:

  • Go to the Google Play Store app on your phone.
  • Next, click on the Profile icon at the top right corner.
  • Select the Manage apps and device option.

fix Verizon Provisioning error

  • Now, head to the Updates section and look for the Messages+ app.
  • If any update is found, tap the Update button next to the app and wait for the latest build to install.
  • Once done, check for the issue.

Solution 7: Turn On the CDMA-Less Provisioning on Verizon Website

One of the primary reasons occurring provisioning error on Verizon is missing CDMA radio on your phone. This will not let the messages to receive on your phone and hence you get this error. However, you can activate CDMA-less on your phone. You just need to follow the below steps:

  • Open the Settings application on your phone.
  • Next, click on About phone.
  • Then, copy the IMEI2 number under the Available SIM.
  • Next, go to the Messages app and head to its More Settings option.
  • Select Chat Features and toggle off the button for Enable chat features.

Verizon Provisioning error on Android

  • Now, open any browser and go to the Verizon website.
  • Go to the Accounts section and click on the My Devices
  • Next, choose Activate or switch device option followed by Activate on an Existing Line.

Activate or switch device

  • Choose the line and paste the IMEI2 number.

Verizon Provisioning error on Android

  • Now, follow the on-screen prompts to finish the activation process.
  • Turn off your old phone and Power on your new device.
  • Re-establish the Wi-Fi connection and connect the phone to it to activate the Verizon eSIM.
  • Next, check your email inbox for the QR code to activate eSIM.

Verizon Provisioning error on Android

Solution 8: Remove the Conflicting Latest Messages+ Update

At times, the latest update can also conflict if it is not compatible with your device’s software. Therefore, we here suggest you remove the conflicting update to clear the Verizon provisioning error.

Follow the instructed steps to remove the latest update:

  • Open the Settings application on your phone.
  • Then, select Apps or Application Management.
  • Scroll through the app list and select Message+.

how to fix Verizon Provisioning error

  • Now, tap the three dots at the top-right side of the screen and select Uninstall Updates.

how to fix Verizon Provisioning error

  • Confirm to remove the update.
  • Once uninstalled, reboot your Android device and see if the provisioning error on Verizon is cleared.

Solution 9: Reconfigure the Network Settings

If the network settings on your phone is not properly configured, it may result in this error. Here, you need to reconfigure the network setting to clear the error issue. But before performing this solution, make sure to prepare the backup of your Android device as performing this solution will lead you to data loss. However, you can use Android Data Backup & Restore tool to create a complete backup of your device data and restore it after resetting.

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Once you have backed up your device, follow the instructions below to reset the network settings.

  • Launch the Settings application on your Android phone.
  • Then, go to the System settings option.
  • Scroll down and select the Backup and reset option.

Backup and reset

  • Choose the Reset phone option and click on Reset network settings.

how to fix Verizon Provisioning error

  • Now, verify your identity by providing your password, PIN, face, or fingerprint.
  • Once done with resetting, restart your phone and check for the issue.

If fixed, use the tool again to restore your backed-up data.

Final Words

So, these are the solutions that you can try to get out of the Verizon provisioning error on Android. I hope, the provided solutions resolved your problem and you are able to use your phone easily without any further issues.

In case of any queries or doubts, feel free to comment us on our official Twitter or Facebook pages.