Snapchat with time has enhanced its performance, however, there are times when users face Snapchat black screen issue. in this comprehensive guide, we’re going to discuss the reasons why you are getting a black screen on Snapchat and how to fix it.
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How to Fix Snapchat Black Screen? – Find the Fixes Here!
Solution 1: Restart Your Device
A simple device or app glitch can also cause type of issues. So, here try restarting your device once to refresh its process and get the problem fixed.
Follow the steps here to do so:
- Go to the Snapchat app on your Home screen.
- Next, long-tap the icon and select App info.
- Click on the Force stop option.
- Now, exit the settings screen and hold the Power button.
- Select the Restart option and wait until your device restarts.
- When restarted, launch the Snapchat app again and see if the black screen issue is resolved.
Solution 2: Clear Cache Data on Snapchat
The app’s accumulated cache data with time starts getting corrupted, resulting in various issues in it including a black screen. Clear the app cache timely to fix the problem currently and avoid the same in the future.
Here are the steps that you need to follow:
- Open Settings on your phone and go to Apps.
- Now, scroll down and select the Snapchat app.
- Click on the Storage usage and hit the Clear cache button.
Solution 3: Check the Camera Permissions on Snapchat
Misconfigured camera permission. When Snapchat lacks mandatory camera permissions, it could result in such issues. So, look for this permission and ensure that it is permitted for Snapchat.
Here’s what you need to follow:
- On Settings, head to the Apps section.
- Choose the Snapchat app and tap on the Permissions category.
- Here, check if the Camera is allowed under permissions.
Solution 4: Update Snapchat App
Outdated app versions mainly face compatibility issues and might end up with such problems. Ensure that you use the latest version of Snapchat to fix the issue in the first place.
To do so, follow these steps:
- Go to the Google Play Store app on your phone.
- Click on the Profile icon on the top right and select Manage Apps and Devices.
- Head to the Updates available section and find the update for Snapchat.
- Click the Update button to install the latest version.
Solution 5: Install the Latest Android OS
Outdated software on your device can also be the reason why the Snapchat camera not working black screen. Make sure you use the updated software on your device to fix and avoid such problems on Snapchat.
Follow the steps here:
- Open Settings on your phone>>head to the Software Update.
- Look for the available update here.
- Tap on the Download Now button to install the updated version.
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FAQs (Frequently Asked Questions)
Why does my Snapchat screen turn black randomly?
The random turning of Snapchat to black screen can be caused due to various issues. App bug, outdated app, corrupt cache, outdated device version, etc can trigger such issues on Snapchat.
Is there a connection between a Snapchat black screen and device storage?
Well, there is no direct connection between a Snapchat black screen and device storage. However, there can be times when such an issue can be triggered by low storage on your device. So, try clearing the unnecessary apps, files, and data to clear up space.
Are there specific devices prone to the Snapchat black screen issue?
Sometimes such issues can be device-specific. So, it’s better to try using Snapchat on another device for a while to check if the same issue is appearing on it or not. If not, it’ll be a clear indication of device fault.
How can I troubleshoot a persistent Snapchat black screen?
If you are persistently facing a black screen on Snapchat even after trying the mentioned fixes, reach out to the Support team. Reaching them will provide you with more effective troubleshooting.
Verdict
In conclusion, dealing with Snapchat black screen is not a big deal. And with this guide, it would have been simpler to resolve.
Unfortunately, if you fail to fix the problem, seek help from the Snapchat Support Team.
James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for androiddata-recovery.com where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.