Carrier Hub is an important system app that comes preinstalled on Android smartphones. It enables the products and features for the T-Mobile and Sprint devices.
Hands down it is an important app for mobile phones operating on Sprint or T-Mobile. The app is known for allowing T-Mobile and Sprint Networks carriers to use VoIP and VoWi-Fi, Secure Wi-Fi on such specific devices.
But recently, many users are annoyed with this app as it keeps sending notifications, especially Samsung Galaxy users. It seems like the recent patch update causing the “Carrier Hub Processing Requests” constant notification won’t go away issue on Galaxy phones.
However, there are some reasons that are causing the Carrier hub notification issue on Android phones. If you are one such user using any of these networks on Samsung Galaxy or any other Android phone, there is a great chance of facing the problem.
So, if you are also one of the victims of this issue, then this guide will help you to resolve it. Now, without wasting any further time, let’s move ahead with this guide.
Why are You Getting the Carrier Hub Processing Requests Constant Notification on Android Phone?
Carrier hub processing requests on T-Mobile and Sprint network appears because of a few specific reasons.
Firstly, you would see the notification just after restarting the device since it tries to connect to specific mobile network towers. The notification would easily disappear once the connection is established firmly with these towers.
On a different perspective, the “Carrier Hub Processing Requests” constant notification won’t go away issue appears because the towers in real are not getting connected. If you find yourselves with the issue, the possible reasons may include,
- The network is down and/or the tower is under user maintenance
- The hub is unable to pair and/or establish a connection with the network
- The coverage of the network is incredibly low
- Possibilities of app-related bugs working
How to Fix Carrier Hub Processing Requests on T-Mobile?
Even though Carrier Hub may malfunction sometimes or not connect due to the aforementioned issues, the possibility of processing request notification doesn’t tend to disappear because of the device panel problem.
Nevertheless, let us look at some ways to fix carrier hub processing requests issues on Android phones effectively.
1: Clear Cache and Data of Carrier Hub
The easiest thing up front would be to try clearing the cache out of the Carrier Hub app and clearing the storage overall. There is a possibility of the app cache or a corrupt storage setting hampering the performance of the app.
In this case, there are no better ways to fix this issue than clearing the corrupted cache and data of this app. The steps to clear these files include:
- Go to the Settings option on the Android device.
- Tap on Apps.
- Check for the Carrier Hub app in the list of apps and tap on it.
- Tap on the Storage and Cache option.
- Now, tap on the Clear Cache to remove all cache records.
- Once done, choose the Clear Storage option and tap on Ok.
- This would clear the app data and on turning on the app, it would act as a freshly installed app.
- Go back to the main menu on the App page and Force Stop the app.
- Restart your device and this would rejuvenate the app.
2: Update Carrier Hub App
Apps require frequent updates and Carrier Hub is no exception to this case. The issue can culminate if there is a serious pending update issue in the Carrier Hub app and simply by updating, this could prevent the message from disappearing. The steps to update the app include:
- Open the Google Play Store.
- Tap on your profile icon at the top-right corner.
- Go to the Manage apps and device option.
- Then, tap on the Updates available.
- Here, you will get the list of all installed apps that need to be updated. Check if the Carrier Hub app is on this list.
- If it is showing in the list, then it means there is a new update available for this app. Now, tap on the Update button given next to it.
- Once the update is finished, restart your device.
3: Disabling Notification Option for Carrier Hub
If you keep getting the Carrier Hub processing requests issue on T-mobile or Sprint, then you can disable the notification option for this app for a temporary solution. To perform this,
- Visit the Settings on the device.
- Go to the Notifications.
- Turn off the Notification for Carrier Hub.
- Alternatively, press and hold the notification on the panel to find the Turn Off Notifications option to mute them.
4: Uninstalling the Carrier Hub App
This is perhaps the most effective yet tedious step to turn off the notification. For your Android phone stuck on carrier hub processing requests, follow the steps to uninstall Carrier Hub using ADB Commands on the device.
Note: Uninstalling the Carrier Hub app will disable all features it is responsible for operating on your phone. So, uninstall it only if it is of no use for you.
Before moving with the process, make sure to connect your device to a PC or a laptop and then perform the following steps:
- Open Settings.
- Go to the About Phone.
- Tap 7-8 times on the Build Number to enable the Developer Mode.
- Go back to Settings and find the Developer Options.
- Enable the USB Debugging option.
- Download ADB and fastboot tools on your PC.
- Unzip the file on the PC and click to open it.
- Make sure your device is connected to a PC/ Laptop via USB and allow the system to detect it.
- Press and hold the Shift key on the PC/ Laptop.
- Simultaneously, right-click on the desktop to create a folder.
- Choose Open Powershell window here out from the menu.
- If you get prompted by the UAC option, tap on Yes to give Admin access.
- Enter the command below and click enter to check the device connection:
- Check for a random device ID on the command prompt page.
- Copy and paste the command line given below and click on delete to Uninstall the Carrier Hub Package:
adb shell pm uninstall –user 0 com.sprint.ms.smf.services
- Disconnect your device after waiting for a few minutes.
- Disconnect the USB.
- Restart the device to see the Carrier Hub app uninstalled for good out of your device.
Carrier Hub processing requests messages appear due to misconfiguration of the app with that of the device. With these simple steps in the application, there is a great chance of the messages disappearing for good.
Being said that, we come to the end of this guide. If this article helped you in resolving the issues, then share it with other users. Or, if you are facing any other issue on your Android phone and looking for a solution, then don’t forget to check out our Android errors and issues guides.
James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for androiddata-recovery.com where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.