How to Fix Roblox “Unable to Contact Server” Issue on Android?

Roblox is not only a game but a huge online platform that lets people create, interact and share their experiences with their friends online. But at times people fail to connect and interact with each other on Roblox because of their server issues. One such issue that people encounter very often is Roblox “Unable to contact server” error on Android.

Here in this blog, I am going to tell you about this error and 10 effective ways to fix “Unable to contact server. Please check your internet connection!” So keep reading this blog till the end.

Why Does Roblox Keep Saying “Unable to contact server” on Android?

Whenever people try to connect to Roblox’s virtual world and are unable to do so, they encounter this error. It can happen due to numerous reasons. Some of the most common reasons are mentioned here below –

  • A weak or unstable network connection could lead to this issue on your phone.
  • Not clearing the cache of the app for a long time.
  • If you have set the incorrect date and time
  • You might have used an older version of the app.
  • There might be some issue in the app itself.
  • Etc…

How to Fix Roblox “Unable to contact server” Error?

Here are the most effective fixes to resolve this error, check them out –

Way #1: Check Your Internet Connection

Before trying any other ways, firstly you should check the internet connection status of your device. According to some users, Roblox’s “Unable to contact server” Android issue occurs due to the loose network connection.

Way #2: Restart Your Android Phone

If your device’s internet connection is working fine, then you should try the next method – Restart your Android device.

For that, you need to press and hold the Power button of your device until some menu occurs on the screen. Once it appears, just leave the key. Now, make tap on the Restart option in order to reboot your device.

Roblox “Unable to contact server” Android

Way #3: Check If the Server is down

It might happen that the Roblox server is running down because of that you are getting Roblox can’t connect to the authentication server’s error. If there is any server issue then you can’t do anything rather than waiting until it goes up.

However, you can check the server status by visiting the Down Detector website. If others users were also experiencing the same issue, they will surely report here regarding the connection problems.

Also Read: 9 Ways To Fix This Purchase Was Not Completed Roblox Effectively

Way #4: Restart Your Roblox App

If you are continuously using the Roblox app without giving it a break then it can cause Roblox “Unable to contact server” Android issue. In such a case, closing and re-opening the app can help you to fix this issue.

Check out the below-given steps now:

  • Open your phone’s Settings app then choose My Apps.
  • Now, move down and choose the Roblox app from the list.
  • Tap on Force Stop.

Force stop

After doing so, go back to your home screen, and tap on the Roblox app icon to re-open the app again.

Way #5:  Clear the Cache & Data of the Roblox App

Sometimes, temporary files or residual files get accumulated in your app’s storage that may contain corrupted fragments. This may stop your application from running well.

Hence, clearing the cache of the device is another useful way to fix Roblox can’t connect to authentication servers issue. You can try this method by following the below-guided steps:

  • Access your phone’s Settings app then choose the My Apps option
  • Find the Roblox app from the app list
  • Make a tap on Clear Data & Clear Cache option

roblox cache and data

  • Now, a pop-up will appear on the screen asking you to confirm the action. Simply, hit the OK
  • After clearing out the app cache, restart the app and check whether the problem is solved or not.

Way #6:  Delete & Re-install the Roblox App

Many times, uninstalling and re-installing the problem-causing app helps solve such kinds of issues.

How to Uninstall and Re-install the Roblox App:

Step 1: Visit Google Play Store app on your phone

Step 2: Then, make tap on Menu (3 dots icon) which is located at the top left corner of the screen.

Step 3: Now, choose the My Apps and Games option.


Step 4: You need to find out the Roblox app from the given list of apps.

Step 5: Finally, hit the Uninstall button


Step 6: Once the uninstallation process is over, install the again on your device.

Way #7:  Set Correct Date & Time on Your Device

If you have set the incorrect date and time on your device then you may come across through Roblox “Unable to contact server” issue on Android.

In such a situation, I’ll suggest you check the date and time of your device.

Follow these easy steps to know how to do so:

  • Navigate to your phone’s Settings
  • Now, choose the Date & Time.


  • From here, you can check whether the data and time of your device are correct or not.

Also Read: How To Fix Roblox Keeps Crashing On Android [12 Quick Ways]

Way #8:  Install the Latest Version of the app

If the newer version of the app is released and you are still using the older version of the app then it’s likely to get an “Unable to contact server” Roblox mobile issue on Android.

In such a situation, you need to install the fresh version of the Roblox app by following the below-given steps:

  • Visit Google Play Store App on your phone
  • Then, look for the Roblox app in the search box
  • Here, if the update option is available beside the app then simply hit the Update button to install the latest version of the app.

Way #9: Free Up Your Device Storage

If you’re using the Roblox app then you must know that the Roblox app needs enough storage space to work properly.

Therefore, if your device is running out of storage then you need to free up your device storage by clearing the temporary files and removing the unused apps from your device. In order to expand your phone’s storage, you can also use the SD card.

After doing so, restart your device and check whether the issue is fixed or not. In case, this issue still persists, simply move to the next method.

Way #10:  Contact to Roblox Support Team

If you are unable to fix this issue even after trying the above-listed methods then one and last option is left for you – Contact Roblox Support Team. In order to contact the Roblox support team, you can visit –


I hope, after reading this post, you must have got enough knowledge to deal with Roblox “Unable to contact server” Android. You can choose any of the above-listed methods to tackle the situation. If this article helped you to fix this issue, please do share it with others.

Thanks for reading this post!