Does your Spotify app keeps crashing while listening to your favorite songs or podcasts? If Yes, do not worry. This is a common issue that most Spotify users face once in a while. However, this can be resolved with a few simple troubleshooting steps.
So, in this article, we have tried our best to provide you with the reasons why does Spotify keeps crashing on Android along with their specified fixes to resolve the issue.
So, keep reading further.
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Why Does Spotify Keep Crashing?
Spotify app can crash due to various reasons. Some of the common reasons are:
- Device internal glitch
- Outdated app version
- Corrupted app data & cache
- Conflicting apps
- Compatibility issue
- Low storage
Now, that you know the causes of this problem, let’s move on to the fixes to resolve this as per the reasons specified.
Video Tutorial: Fix Spotify Keeps Crashing on Android
How To Fix Spotify App Keeps Crashing?
Find out the solutions to fix the crashing problem on Spotify in this section and try them one by one as mentioned.
Solution 1: Reboot Your Device
The first and basic thing you need to try is to reboot your device. Sometimes, your device’s internal problems can also cause the app to crash.
So, here rebooting your phone resolves the problem by eliminating the temporary glitch.
Android Users:
- Press or hold the Power button.
- Tap on the Restart option.
- When restarted, launch the app and check whether it is working fine.
iPhone Users:
- Long press the Side or Power button.
- Drag the slider to power off your iPhone.
- Now, long press the Power button again to turn on your phone.
Windows PC Users:
- Click on the Windows Start.
- Tap on the Power icon.
- Select the Restart option.
- Once restarted, open the Spotify app and check for the problem.
Solution 2: Clear the App Cache & Data
If you haven’t cleared the app cache and data for a long time, they get corrupted which further starts interfering with the app’s functioning and causing it to crash.
Also, clearing the cache can help if there is a problem with the app’s temporary files. So, make sure you clear the app cache timely.
Android Users:
- Open Settings on your phone.
- Then, select Apps or App Management.
- Click on the Spotify app and select Storage.
- Now, tap on Clear data & Clear cache options.
iPhone Users:
- Open the Spotify app on your iPhone.
- Tap on the Settings icon.
- Select the Storage option and click on the Delete cache button.
- Tap on Delete cache again to confirm.
Windows PC Users:
- Launch Run windows by pressing Win + R keys together.
- On the run box, type appdata and press Enter key.
- Head to the Local and go to the Packages folder.
- Choose SpotifyMusic_zpdnekdrzrea0 > LocalCache.
- Here, on the Spotify folder, make right-click and select the Delete option.
Solution 3: Close Background Applications
At times, the background running programs may also conflict with the app and cause it to crash. Therefore, we recommend you close the unnecessary background running programs to use Spotify without any issues.
Android Users:
- Tap the App switcher (three horizontal line or burger) icon.
- Then, swipe up or left the App preview to close it.
- Repeat this same process to close all the running background applications.
iPhone Users:
- On your Home screen, swipe up the screen from bottom to middle.
- Then, swipe left or up the app’s preview that you want to close.
Windows PC Users:
- Launch the Task Manager by pressing Ctrl + Alt + Del buttons together.
- Go to the Processes tab.
- Now, highlight each program that might be causing the issue and tap the End Process button.
Solution 4: Clear Your Device Storage
Low storage on your device can also be the reason why Spotify keeps stopping. Therefore, delete unused files or unnecessary programs, folders, & apps to clear space on your device.
Also, clearing storage on your device will lessen the burden on it and improve its performance.
Solution 5: Re-Login Into Your Spotify Account
Sometimes, the problem with your account can also cause such a problem. So, here we recommend you log out of your account and then log in back to check if the problem is resolved.
Here are the steps that you can follow:
- Open the Spotify app on your device.
- Then, tap the Settings icon at the top-right side.
- Choose the Logout option.
- When successfully logged out, re-login to your account using your credentials.
Also Read: Spotify Wrapped Not Working or Showing
Solution 6: Reinstall the App
An outdated or corrupt app can also end up crashing. Therefore, try uninstalling the current app and reinstall the latest version to fix the issue.
Android Users:
- Go to the Spotify app icon on the Home screen.
- Long-tap the icon and select the Uninstall option.
- Click on Uninstall again for final confirmation.
- Now, go to Play Store and look for the latest Spotify version and install it.
iPhone Users:
- On your Home screen, press the Spotify app icon until the options menu appears.
- Then, click on the Delete app option.
- Tap the Delete option again to confirm.
- Once uninstalled, visit Apple Store and install the latest version from there.
Windows PC Users:
- Go to Windows Start and type control panel on the search box and hit Enter key.
- Now, here navigate to the Spotify app and make right-click on it.
- Choose Uninstall option.
- Once uninstalled, reinstall the latest version of Spotify from Microsoft Store.
Also Read: Spotify Not Working Android Auto Issue
Solution 7: Update Your Device OS
If you are using an outdated OS on your device, you might face compatibility issue and thus ends up with Spotify crashing problem.
So, update your Device OS and also make sure you always use the latest OS on your device to avoid facing such an issue in the near future.
Android Users:
- Go to the Settings app.
- Head to the Software update section.
- Check if any update is available. If any is found, tap the Download now button to install the latest version.
iPhone Users:
- Open the Settings app on your iPhone.
- Now, choose the General category.
- Then, click on the Software Update option.
- Here, check if any update is available. If found, click on the Download & Install button and follow the onscreen guide to update the software.
Windows PC Users:
- Launch the Windows Settings by pressing the Win + I keys
- Select the Update & Security option.
- Click on the Check for Updates option.
- If any update appears, click the Install now option to update to the new version.
- Once updated, restart your PC and check if this works for you or not.
Recommended Solution: Use Android Repair to Fix Spotify Apps Crashing Issue
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Frequently Asked Questions:
Will Deleting Spotify Cache Delete Playlists?
No, deleting the Spotify cache and data will not delete your Spotify playlist. It will only remove the actually downloaded records in your device, but playlists remain available for streaming.
Why Is My Spotify Not Working With Android Auto?
Well, your Spotify might not work on Android Auto due to the outdated version of your Android OS or Android Auto app. All you need to do is to update your device OS and Android Auto app to make it work again.
Conclusion
So, this is all about Spotify app keeps crashing problem. If still after trying all the above methods, the problem persists, try contacting the Spotify Support Team.
I hope, we served you better through this post and solved your Spotify crashing problem. In case, you have any further questions or doubts, comment us on our Facebook or Twitter page.
Harjeet is a professional blogger who loves to write blogs about Android & iOS-related topics. She dedicated her 2+ years in the technology field, tackling all kinds of issues, errors and other problems. Currently, she is contributing to Android Data Recovery Blogs to guide users to solve several Android-related issues or any other problems. Before working for Android Data Recovery, she freelanced for various sites. Apart from writing, Harjeet is a music lover and fond of reading books.