This Person Is Unavailable On Messenger Error [How To Fix]

Most Facebook Messenger users who use this app on daily basis must be aware of this error message: This Person Is Unavailable On Messenger. If you are also getting this error, then don’t jump to any conclusion as it has different meanings and could be caused due to several reasons.

So, to find out all about this error, you need to read this guide till the end.

What Does This Person Is Unavailable On Messenger Mean?

Despite being a successful and popular app, users sometimes come across Facebook glitches and the person is unavailable on Messenger is one of them.

This message appears on FB Messenger. If you see this error, then it means you cannot send the message to that person on Messenger. Well, there is not a single reason behind this error message.

So, wouldn’t you like to know what are the reasons behind this inconvenience? If you are interested in knowing the reasons, then go through the next section or directly jump to the solutions.

What Causes The Person Is Unavailable On Messenger Error?

There could be several reasons that can lead to this Messenger issue. Below I have shortlisted the major causes behind the occurrence of this problem.

• You can see this error message when you are trying to chat with the person who has blocked you
• It could also happen when that person you want to chat with has deleted or deactivated the account.
• When the other user you are trying to chat with has been banned by Facebook.
• In some cases, the error could be the result of a glitch in the app.

So, these are the common causes, now it’s time to watch the below video tutorial to know how to fix this person is not available on Messenger.

How To Fix This Person Is Unavailable On Messenger?

Follow the below step-by-step methods to resolve this person is unavailable on Messenger but active problem.

Solution 1: Check The Network Connection

As we all know, Messenger is a messaging app that needs the internet to send or receive messages. Therefore, it is important to check whether the internet connection is stable or not.

It might possible that weak or unstable network strength can result in such sorts of error messages on your phone. There are a few ways to resolve the internet problem on Android devices. So, follow them one by one:

• If you are using the WiFi connection, then switch to the mobile data or vice versa.
• Enable and Disable the Airplane Mode.
• Turn off and turn on the mobile data on your phone.
• Take your phone close to the router.

Once, you have done this, now check if you can message a particular person or not. If not then proceed to try the next method.

Also Read: Fix Messenger Has Stopped Error on Android

Solution 2: Make Sure That You Have Not Blocked The Person

Sometimes, it happens that you blocked someone mistakenly on your friend list. If this happens to you then you might receive “This person is unavailable on Messenger but can call” error.

In such a situation, you have to check if you’ve blocked a user by following these steps:

• Open your Messenger application >> find a chat that is showing this message.
• Tap & hold the chat in order to see several options. If you will see a Block option, it means the person is actually not blocked.

• But if you will see an Unblock option, it means you’ve blocked a user & must unblock it before you message him/her.
• Simply, click on Unblock to unblock the person.

Solution 3: Ensure You Are Not Blocked By That Person

This person is unavailable error on Messenger may also mean that you are blocked by the person you want to chat with. So, you must check if your blocked or not. To do this, follow these steps:

• Open the Facebook app on your phone.
• Search the profile of that person and open it.
• If you are unable to find the profile of that user from your account, then try to find the same person using someone else’s account.
• In case, you find the user from the other’s account, it means you are blocked by that person.

Solution 4: Clear The Cache Of Messenger App

Continuously using any app creates app cache and data that lead to several bugs and issues on your Android device. Maybe, the cache and data of the Messenger app are the actual reason behind this error.

So, just clear the cache & data of the Messenger app to fix this person is not available on Messenger Android.

• On your Android, go to the Settings then click on Apps/App Manager.
• Here find the Messenger app & click on it.
• Then go to the Storage >> click on Clear data & Clear cache buttons.

Solution 5: Update The Messenger App

Most of the time, it happens that an outdated version of any application can throw numerous errors including ‘this person is unavailable on Messenger’.

Thus, if your Messenger application is outdated then it needs to be updated first.

In order to get the latest version of Messenger, go to Google Play Store >> type Messenger in the search box & check for the updates.

If there is any newest version available for Messenger then you will see an “Update” option. Just tap on it.

Once the Messenger app is updated successfully, check if the error is still appearing or not.

Solution 6: Ignore Message

Another effective solution that you can try to solve this issue is to ignore the message and then open the chat to message him/her.

For this, you have to follow the below steps to fix this person is unavailable on messenger but can see profile picture:

• First, keep on pressing the chat of that person whom you are unable to text >> tap on Ignore messages option.

• Go to your Profile icon >> open the Message requests
• Here you will get the Spam option >> click on it & message the user from here.

Solution 7: Checking If Person Has Deactivated His/Her Facebook Account

As we have already said that if the person has deleted or deactivated his/her Facebook & Messenger account then you can get such errors on your phone.

However, you cannot find that account on FB but you can confirm it by trying the below instructions:

• Open the Facebook app & search for a user’s account that you were trying to text.
• If you cannot find that person, try searching for a user from your friend’s account. In case, if the account cannot be found, it means the person has deleted or deactivated his/her account.

Solution 8: Send Message Request To A Person

If the above solutions fail to fix this person is unavailable on Messenger then there is another option left for you which is to send the person a message request.

It is up to that user whether he/she wants to accept your request & create a new conversation thread with you or not.

Solution 9: Uninstall The Messenger Application

This is one of the risky methods to solve any Android Apps crashing issues or errors but is working too.

Yes, uninstalling and reinstalling any app deletes each and every data of the particular app and assists to work without any further issue.

So, here you should also uninstall and then reinstall your Messenger app to resolve this person is unavailable on Messenger but not blocked problem.

In order to uninstall Messenger, follow the below steps:

• Go to the phone’s Settings > then click on Apps/App Manager.
• Find the Messenger application & click on it.
• Tap on an Uninstall option.

Once you have uninstalled the Messenger app successfully, now reinstall it by following the beneath steps:

• Go to the Google Play Store app on your Android smartphone.
• Search for Messenger app >> tap on it.
• Then, you will see the Install option, simply tap on it.

• Once installed, sign in to your Messenger app & check if you can contact that person.

Solution 10: Try to Send Messages from Facebook Web

If you are noticing the person is unavailable on Messenger error on the app, then it might be happening due to the bug in the FB Messenger app. In this, you should try updating and reinstalling the app.

If you did all these things and still get the error, then you may be the developers are not aware of this bug and have not released any patch to fix it.

So, what should you do in this situation? This time, you must try to send the message using the Facebook web. For this, open the browser and go to the Facebook website. 

Then, log in to your Facebook account and now try to send the message to the person. If you are able to chat with that person then it is clear that the app is responsible for this error.

Solution 11: Report A Technical Problem To Fix This Person Is Unavailable On Messenger

Last but not the least, if nothing works then the last option left for you is to report a problem to Facebook.

In order to do so:

• Click on your Facebook Profile icon >> scroll down & click on Report a Technical Problem
• Then click on the Report problem.
• Here, you can attach the screenshot of the error message & write briefly about the issue.
• Now, submit the report to the FB support team.

The process is finished…

Wrapping Up

So, this is all about how to fix this person is uavailable on Messenger error message on your Android.

We hope, all the solutions specified in this post will surely help you to tackle the situation.

Still, if you’ve any problems or queries regarding other Android-related issues, feel free to share them on our Twitter & Facebook pages.