100% Solved: “Unfortunately, Messenger Has Stopped” Error on Android

Summary: In one of my earlier posts I have written about how to recover deleted data from Facebook Messenger, and today in this post I am going to share a few, but very much effective solutions on how to fix “Unfortunately, Messenger Has Stopped” on Android. Just follow the solutions and steps mentioned below.

If you are using the Facebook messenger app on your Android, then there could be chances that you have received the error message “Unfortunately, Messenger Has Stopped” while using the Facebook messenger application on your Android phone or tablet.

I have done some research and I have found that there are lots of Android users out there, who are getting this error message. I have also found that many users are asking for help on how to fix Unfortunately, Messenger Stopped working on many forums and community websites.

To Fix Unfortunately Messenger Has Stopped Error on Android, we recommend this tool:

This effective tool can fix Android issues such as boot loop, black screen, bricked Android, etc. in no time. Just follow these 3 easy steps:

  1. Download this Android System Repair tool (for PC only) rated Excellent on Trustpilot.
  2. Launch the program and select brand, name, model, country/region, and carrier & click Next.
  3. Follow the on-screen instructions & wait for repair process to complete.

Below you can find a few real users examples:

Example 1:

Unfortunately Messenger Has Stopped Working message on T83 Dave

I have been receiving the same message continuosly before Unfortunately Messenger Has Stopped Working message appears, now can’t receive or send any messages. What can i do to fix this?

– Original Post from Telstra Crowdsupport

Example 2:

The notice, “Unfortunately, Facebook Messenger has stopped”, appears whenever I open my messenger. How do I solve this problem?

– Original Post from Quora

I have just mentioned the two examples, however, there are many Android users out there who are dealing with this specific error on daily basis. So what to do in order to fix this messenger problem.

Well, before we go to the solution sections, let us know why we get this error message.

Also Read: Fix Unfortunately Facebook Stopped Working on Android

Causes of Unfortunately Messenger has Stopped Error Message

Well, there are several reasons that have been found for the occurrence of the Messenger keeps stopping on Android problem. Some of the most common reasons are:

  • But it could be due to lots of messages saved on the messenger applications, particularly videos, photos, animations.
  • Another reason could be junk files. If your phone has not been cleaned for a long time, then it gathers lots of junk files and this makes your messenger app throw this error message. So, clean junk files of your Android from time to time using the built-in security software that comes pre-installed on Android. You can also use the Clean Master app to clean junk files from the device.

Besides, there could be many reasons that can cause the Messenger not working issue. Once, you start to get this issue, you will not be able to use Facebook Messenger properly.

Both the reasons are not only applicable for the Messenger app, but for any of the apps on your Android throwing “unfortunately, App Name (App Name could be YouTube, Messaging, Contacts, Gallery, etc) stopped working” can occur due to the above-mentioned reasons.

Also Read: Fix Unfortunately App has Stopped Working Error in Android

How to Fix Unfortunately Messenger has Stopped on Android?

Alright! Now let us know about a few, but very much effective solutions that you can follow to get rid of Unfortunately Facebook Messenger has stopped working error message.

Below follow the solutions one by one, and check whether the problem is solved or not.

Note: These solutions can be used to fix the Messenger keeps stopping issue on Android and it can also be used to fix other apps (such as Message, Contacts, YouTube, Hangout, Games Apps, Instagram, or any other apps) throwing the same error on your Android.

Solution 1: Best Way to Fix FB Messenger Stopped Working on Android

Besides the manual methods, there is a sure-shot way to fix the Messenger not working issue on Android. Try the Android Repair Tool to get this error fixed with just a few clicks.

It is an expert solution recommended by several professionals to fix such errors on Android. This software is able to fix the app keeps crashing, black screen of death, update stuck, boot loop issues, and many more.

So, if you are looking for a solution to fix this error or any other Android problem, then use this tool. Go to the instruction guide to find out how this software will work.


Note: It is recommended to download and use the software on your PC or laptop only.

Solution 2: Turn Android Phone OFF And ON Again

Sometimes, we do not Switch OFF our Android devices for a longer period of time. It generally happens with most of us. So, if you have not turned OFF your Android phone or tablet for a quite long time then a soft reset will do the job. Simply Switch OFF your phone and Switch ON it back again.

After this, check your problem is solved or not. If not then try the next solution.

Solution 3: Clear Cache and Clear Data of Messenger App

This is another solution that will help you to fix Facebook Messenger not working problem. Below follow the steps:

  • Open Settings on your Android. Tap on Installed apps. [I am using Redmi 4A]

fix Unfortunately Messenger Has Stopped

  • Now look for the Messenger app in the All Application tab.

Unfortunately Messenger Has Stopped working error

  • Tap on the Messenger app and then tap on “Clear Data” and “Clear Cache

Messenger is not working on Android

  • Go to the Home screen and Restart your device.

That’s All!

Also Read: Resolve Snapchat Keeps Crashing On Android

Solution 4: Stop Using Multiple Apps

If you’re using a low-spec device and have so many apps running concurrently on your phone, it may affect the other app, such as Messenger.

So, to fix the Unfortunately, Messenger has stopped error on Android, then make sure you are running multiple apps on the phone. Before opening the Messenger app, close all other apps already opened and check whether you are still getting the error.

Solution 5: Update the Messenger App

Like any other app, the Facebook Messenger app frequently releases new updates in order to add new features and fix bugs. Maybe your Messenger app has got any bug due to the last update that restricts it from functioning.

In such cases, the company instantaneous action to fix the buggy build. Hence, check if the app has released any new patches. If so, then get them on your phone.

Here is how you can check and update the Facebook Messenger app:

  • Open the Google Play Store on your phone.
  • Click on the Profile icon.
  • Tap on the Manage apps & device.

Manage apps and device

  • Go to the Updates available.

Facebook Messenger stopped working error on Android

  • Scroll down and check if there is any due update for the Messenger app.
  • If there is an update available for this app, tap on the Update button next to the Messenger app.
  • After updating the app, restart your phone.
  • Now, try to launch the app and see if the Messenger stopped working issue got resolved or not.

Solution 6: Uninstall and Re-install the Messenger App

If following above both the solutions fail, then you should uninstall and reinstall the latest version of the Facebook messenger app on your Android device.

But uninstalling the app will delete all the data such as photos, videos, animation, GIF images, etc shared on Messenger on your Android phone. So, before uninstalling the app make sure you take the backup of the files.

If you have not kept the backup then you can use Android Data Recovery software to restore deleted or lost files of Messenger apps such as videos, photos, GIF images, audio, etc from your Android.

Un-installing Messenger App:

  • Open Settings on your Android. Tap on Installed apps. [I am using Redmi 4A]

messenger keeps stopping

  • Now look for the Messenger app in the All Application tab.

Messenger app

  • Tap on the Messenger app and then tap on Uninstall.

Uninstall Messenger app

Alternatively, you can open the Play Store, type messenger in the search address bar. You will find the list of the messenger apps. Tap on the Facebook messenger app and click on Uninstall button.

FB Messenger not Working on Android

Note: After uninstalling the app, it is suggested that you must restart your Android device before you proceed further to reinstall it back again.

Re-installing Messenger App:

  • Open Play Store, type messenger in the search address bar.
  • You will find the list of the messenger apps.
  • Tap on the Facebook messenger app and click on the Install button.

Install Messenger

All done! You can now open the Messenger app without any error message or problem.

Solution 7: Quit FB Messenger Beta Version

If you are using the Messenger Beta program and getting the Facebook Messenger stopped working error, then quite this program as this might be the reason behind this whole trouble.

For this, ope Play Store > search and go to the Messenger app > scroll down > tap on the Leave button given under the You’re a beta tester section. Now, uninstall the app and install the stable version of the app.

Solution 8: Switch to Messenger Lite

If you have tried all possible ways but still failed to fix the Facebook Messenger stopped working error on your Android device, it might be time to switch to the lighter version.

Here I am talking about using the Messenger Lite app. However, it doesn’t pack all features of the Messenger app, Messenger Lite is still a good alternative, though.

Important Note: These solutions can be followed on any Android phone and tablets such as Samsung Galaxy Phones, Xiaomi, LG, Motorola, Lenovo, Google phones, Vivo, Oppo, HTC, and other brands.

Also Read: How to Fix Error Unfortunately WhatsApp Has Stopped On Android

Video Tutorial: How to Fix “Unfortunately, Messenger Has Stopped”


I hope you have got a 100% working solution that would have definitely helped you to fix Messenger not working error on Android. The solutions mentioned are easy to understand and hence anybody can easily perform. You do not need to ask for help from others to fix this issue, you yourself can fix this problem.

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