9 Ways to Fix AOL Mail Not Working on Android

AOL mail not working on Android is an issue that people face very often. The problem is mainly caused due to bad internet connectivity on your Android phone or server downtime on the AOL app. So, if you are one of those troubled users, make sure to have a strong and stabilized internet connection or check the server issue to get past the problem.

There are multiple ways of fixing this problem. So, we have brought this article that covers this problem in detail to guide you with various ways to deal with this problem. But before heading to the solutions directly, you must know the reasons responsible for such an issue to resolve it completely.

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Why is AOL Mail Not Working on Android Phone?

As already mentioned, that bad internet connectivity and server downtime are the major reasons that cause such a problem on the AOL mail app. Apart from these, we have listed some other problem causing reasons below:

  • Browser issue- In case you are using the AOL mail app on the browser and it has overloaded cookies and issues, you might find difficulty sending and receiving mails on the app.
  • Overload AOL app cookies & cache- Too many app cookies and cache can lead you to such a problem. Also, not clearing caches and cookies for a long duration can lead to their corruption which with time starts conflicting with the app causing such issues.
  • Disabled Auto-sync feature- It might possible that your auto-sync function is disabled on the app due to which you are not receiving mails.
  • Outdated Android version- If you are using the older version of the Android device, you might face this problem. As older versions, with time starts causing various problems on the app and AOL mail not responding on Android phone is one of them. Also, the AOL app automatically updates itself whenever the new versions are available. But for receiving any app’s latest updates, your device must have the latest software version.
  • Wrongly configured AOL mail settings- In case the mail settings have not been properly configured, you may not be able to send or receive mails on the app.
  • Corrupt AOL installation files- It is possible that due to an interrupted or incomplete installation process the app files got corrupted. This further can cause such problems.

How To Fix AOL Mail Not Working on Android?

Solution 1: Make Sure to Have a Strong Internet Connection

If your AOL mail is not working, it is due to poor internet connectivity on your device. In such a case, check your connection on your Android device and ensure to have a stable connection. If found unstable or weak, follow the below instructions to stable the connection.

  • Check for your data usage. If exceeded the daily limit, boost your current pack with an add-on data pack.
  • If you are using mobile data and the connection is found weak, try stabilizing by turning off and on flight or mobile data.
  • Try switching to Wi-Fi or vice versa.

Solution 2: Restart the AOL Mail App

Sometimes, the app’s internal issues or glitches might interrupt the mails from sending and receiving. Here, simply force-stopping the app and restarting it should fix the issue.

  • Visit the AOL mail app icon on your Android device.
  • Long press the icon and select App info.
  • Next, click the Force stop option to quit the app.

how to fix AOL mail not working on Android

  • Now, open it again by double tapping the app icon on your Android’s Home screen.

Once launched, check if you are able to send or receive messages on the app.

Solution 3: Re-logging into Your AOL Mail Account

It might possible that due to incorrect account credentials, you are not able to access mails on the app. As sometimes the app uses the saved old password to log in directly into your account which further may create a clash and occurs AOL mail not working on Android problem. Here, try signing out and re-signing into your account with the correct credentials to access your mails.

Follow the below steps as mentioned to do so:

  • Launch Settings on an Android phone.
  • Go to the Users & Accounts section.

how to fix AOL mail not working on Android

  • Click on your AOL mail account.
  • Now, select Remove Account option to log out from your account.
  • Confirm the account deletion by clicking on Remove account option once again.

fix AOL mail won’t work on Android phone

  • Once logged out, restart your device and visit Settings.
  • Next, head to the Users & Accounts and select tap the Add Account button, and select AOL from the options table.
  • Now enter your AOL credentials to log in to the account freshly.

Solution 4: Switch to Another Browser

In case you are using the mail app on the browser and AOL mails fails to work on Android, it might be because your current browser is having any issues. Here, relaunch the browser and check if the mails are working or not. In case not, try switching to another browser to use mails on AOL.

Solution 5: Clear Browser & App Cache

At times, an overloaded app cache or browser cache may lead you to such issues. So, make sure you clear the caches timely to avoid getting such problems. Follow the below instructions to wipe the cache on both the app and browser.

On Browser (Google Chrome):

  • Launch Settings app on your Android phone.
  • Next, go for App management.

AOL mail not responding on Android phone

  • Select Google from the app list.
  • Now, head to the Storage usage option.

AOL mail not responding on Android phone

  • Click on the Clear cache button.

AOL mail not responding on Android phone

  • Now, try opening the AOL app again and check if mails are working or not.

On AOL App:

  • Go to the Android Settings
  • On Settings, click on App management.

App management

  • Then, navigate to the AOL app and select it.
  • On the next screen, tap Storage usage.
  • Now, tap the Clear data & Clear cache buttons one after another to wipe the cache data.

Clear cache

  • Once cleared, open the app again and check for the problem.

Solution 6: Enable Auto-sync Feature

The disabled Auto-sync feature can also restrict the mails from working on AOL. So, enable the feature to receive mails on the app. Follow the below steps to do so:

  • Open the Settings app on your Android phone.
  • Next, click on the Users & accounts. 
  • Select the AOL mail account and tap the three vertical dots at the top-right corner.
  • Now, choose the option syncing data or Enable auto fetch.
  • Once done, wait for some time to receive mails on the app.

Note: [Steps and options may vary depending on the device model and version.]

Solution 7: Reconfigure AOL Mail Settings

As said, wrongly configured mail settings can give you hard time with this problem. So, you need to reconfigure the mail settings properly to fix AOL mail won’t work on Android phone.

Below are the steps to do so:

  • Launch the AOL mail app on your Android phone.
  • Now, log in with your account credentials.
  • Go to the Outgoing and Incoming mail server settings.
  • Click on the Manual Setup option.
  • Head to the IMAP account settings and check the settings with the below-provided information:

                      Incoming Mails:

  1. Enter IMAP Username & Password.
  2. Incoming server– pop.aol.com
  3. AOL Mail IMAP port- 993
  4. Security- TLS/SSL
  • Now, tap Next to go to SMTP preferences and check the settings with the below information.

                      Outgoing Mail:

  1. Enter SMTP Username & Password.
  2. Incoming server– smtp.aol.com
  3. AOL Mail SMTP port– 465
  4. Security– TLS/SSL
  • Save the settings and exit the AOL mail app and relaunch it again to check if mails are working or not.

Solution 8: Update Android Version

Using an older version of the software can also be responsible for such issues. As said above, the AOL app updates automatically whenever there is the latest version available. But, to find the availability of the latest version of any app, your Android device itself needs to be up-to-date. Therefore, make sure you are using the latest software on your Android device. If not, follow the below instructions and update your android phone.

  • Launch Settings on your Android device.
  • Select the Software update category.

AOL mail not responding on Android phone

  • On the next screen, you’ll see the latest version if any is available.
  • Tap the Download Now button, to begin the downloading process.

Software Update

  • Wait until the software gets downloaded.
  • Your phone will automatically restart and installs the latest software.

Now, open the AOL app and check if you are able to access the mails or not.

Solution 9: Reinstall AOL App

If the above-mentioned fixes won’t resolve your AOL mail not working on Android problem, go for reinstalling the app. For this, you need to uninstall the app first and then re-install it to get past the issue.

Below are the steps for re-installation:

  • Go to the AOL mail app icon on your Android’s Home screen.
  • Next, long press the icon and tap Uninstall.
  • Click the Uninstall option again.

uninstall AOL Mail app

  • Once installed, visit the Play Store and install the latest version of the app from there.

install AOL Mail app

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Frequently Asked Questions

How to reset AOL Mail settings?

Follow the below steps to reset your AOL Mail settings:

  • Log in to your AOL Mail account.
  • Click the Gear icon on the top-right side.
  • Scroll down and select the Reset option.
  • Lastly, tap the Reset Settings button.

Why is AOL Mail not loading?

There could be a possible number of reasons behind AOL Mail not loading problem. But the higher possibility is of poor internet connection or server problem. So, in such case ensure to have a strong connection on your device and check for the server issue on Downdetector.

How to update AOL app on Android?

To update AOL app on Android, you need to visit the Google Play Store app and check for the latest update for the AOL app there. If any is available, tap the Update button next to the app to download & install the latest update.


If nothing helps you to get rid of the issue, it may be because the problem is with AOL itself. So, in this case, try contacting the AOL Support Team to get help from well-qualified experts.

In case of any further queries or doubts, do let us know on our Twitter or Facebook page.