Uber is a platform that helps to connect riders with drivers for transportation & even allows users to order food and other items for delivery. But sometimes, the Uber app stops working on Android, which can disrupt your travel plans instantaneously. Well, this blog describes why the Uber app not working on Android and how to fix it in no time.
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Why Is the Uber App Not Working on My Phone?
There could be various reasons why the Uber app keeps crashing, freezing, or not working. Here I have specified some of the major reasons.
- Internet problem
- Uber server issue
- App glitch or bug
- Overloaded or corrupt Uber app cache & data
- Low storage in the phone
- Outdated or malfunctioning application.
Now, let’s find out the different methods depending on these causes to fix the issue.
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Methods to Fix the Uber App Not Working on Android Phone
Try out the following fixes to resolve this problem on your Android phone.
Method 1- Check Your Internet Connection
Uber needs a robust network connection to work smoothly. So, if you are using weak internet, it may result in the app not to work issue. Make sure to use a steady internet connection to let Uber work without failure. If you are using mobile data, switch to a trusted Wi-Fi network or vice versa.
Also Read: Movies HD App Not Working? Try These 6 Fixes & Get Back to Binging Now!
Method 2- Clear App Cache & Data
Collecting app cache and data can lead to the Uber driver app not working on Android. So, consider clearing the app cache and data to fix such problems.
Steps to clear Uber cache:
- On your phone, go to the Settings >> Apps.
- Then, find & select Uber in the app list.
- Select the Storage usage option.
- Now, tap on Clear cache and Clear data buttons.
This will reset the application without affecting your Uber account.
Method 3- Update the Uber App
As we all know, app developers regularly release updates to fix bugs & enhance performance. The same applies to the Uber app; an outdated Uber app may crash or freeze. All you need to do is check for updates by going to the Play Store.
- Visit the Google Play Store application on your phone.
- Next, click on the Profile icon >> Manage Apps and Device.
- Now, click on Updates section & look for Uber
- If available, tap on Update option to install the latest version.
Method 4- Restart Your Android Device
A quick restart can troubleshoot temporary software malfunctions. Restarting refreshes the device and clears background errors. Many users find that the Uber app works again after a reboot. It is a basic yet effective troubleshooting step.
Also Read: Troubleshoot Android Auto Not Working With 7 Fixes
Method 5- Free Up Space on Device to Fix Uber App Not Working on Android
Running low space on your device can slow down its performance, leading apps like Uber not to work properly. Ensure you’ve sufficient storage available on your mobile to run it smoothly.
Steps to check for available storage:
- Open the Settings app on Android.
- Go to the About Phone.
- Select the “Storage”.
Now, check the storage, and if it is nearly full, clear the needless files or uninstall unused apps to free up storage.
Method 6- Check If Uber Is Down
Server issue is another major reason to cause the Uber app not working on Android. So, check the server status by visiting DownDetector.
If found under maintenance or facing a problem, wait for some time for the server to come back.
Method 7- Contact to Uber Support
Lastly, if none of the aforementioned methods helped you fix the Uber app keeps crashing problem, try contacting the Uber Support Team.
Contacting them will assist you in eliminating the problem easily without any hassle.
Frequently Asked Questions:
It might be possible that your documents have expired, need to be uploaded again, or are pending that is why Uber is not going online.
If Uber crashes or freezes, try the tips below:
Yes, you can use Uber without installing the app on your device. When you need to request a ride, you can request online—no app needed.
If there’re no drivers available in your area, try a different product (for example, UberXL, UberX, Uber Comfort) or ask the app to notify you when a driver becomes available. Why Is My Uber Not Going Online?
What Do You Do If Uber Crashes?
Can I Use Uber Without Having the App?
What To Do If Uber Isn't Available?
Also Read: Fixes for Facebook Messenger Not Working
Summing Up
Above are a bunch of resolutions that will simply get you out of the Uber app not working on Android problem. Try the exact method step-by-step as per the cause in your case & use the Uber application without further issues.
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Hope you enjoyed reading this post!
James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for androiddata-recovery.com where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.