[8 Ways] Fix There Was An Issue Importing Your Video To Instagram

In today’s time, users are much active in social platforms like Instagram, Facebook, Twitter, etc. They upload their videos to share between their followers.

One such social platform that is much popular nowadays is Instagram. Users share their videos as well as photos but many users have reported issues while sharing videos from their accounts.

According to the report, users failed to upload videos to Instagram as they come across an error saying “There was an issue importing your video. Please try again”. It simply means that users are not able to upload videos on Instagram.

Now, what to do? Don’t worry, every problem has a solution so it also has.

Here in this blog, you will come to know about how to fix can’t upload video to Instagram error on Android.

What Are The Reasons For Issue Importing Videos To Instagram?

There can be several reasons for video can’t be posted on Instagram error messages. Here are a few of them:

  • Bad network connection may fail videos to upload
  • Check whether your Instagram account is active and comes under its community guidelines or not
  • The video format is supported or not is also an important factor to lead such error

Basically, it was seen that the main cause for the video upload failed issue is due to its format error. So it is very important to go through the community guidelines before you upload videos.

Here is the list of video format that Instagram supports:

  • Formats: H.264 codec / MP4
  • Resolution: maximum width 1080 pixels (1080P)
  • Frame Rate: 29.96 frames per second
  • Bit Rate: 3,500 kbps video bitrate
  • Audio codec: AAC audio codec at 44.1 kHz monov
  • Duration: 3 to 60 seconds

Solutions To Fix There Was An Issue Importing Your Video To Instagram

Now its time to check out the practical solutions that will help you to solve cannot upload videos to Instagram.

Solution 1: Restart Your Phone

The first and foremost solution suggested by many experts is to restart your device. This is a simple and best way to solve can’t upload videos to Instagram.

Restarting the device will close all the apps running on the background and will refresh all your device settings. Many times, the background running apps create problems and stops uploading videos to any social platform.

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After your device restarts, go to Instagram account and now upload videos you want to. Here you will come to know whether the problem is resolved or not, if not then move to the next solution.

Solution 2: Have A Strong Connection

Your phone should get a stable connection so that your videos can upload easily without a problem. A poor connection is a common problem so it should be stable. To make it proper or to adjust network, go to Settings > Wi-Fi or cellular data to switch off the feature and after that, enable it once again.

It will refresh the network and hopefully, you will get a strong connection. But if the problem continues then try to use any other connection and must be strong.

Solution 3: Update the Instagram App

Another important thing that can help you to solve the error is by updating the app. If your app is not updated to the latest version then such a problem is a common thing to occur. So for smooth operation and to upload videos without any error, update the app immediately.

To check whether the app needs an update or not, go to Google Play Store > My Apps & games and check for Instagram from the list. If Update is available, click on it and now open the Instagram app and try to upload videos.

Solution 4: Clear Cache And Data Of Instagram

In general, whatever app you use on a regular basis saves lots of cache files on the phone. And the same goes for Instagram also. These cache files create a problem later on just like you cannot upload videos to Instagram.

Therefore, it is necessary to clear the cache of the Instagram app and then try to upload your videos once. There is nothing to worry about as clearing cache will not wipe away any data from the phone. You can do this by going to Settings > Apps > Instagram > Clear cache.

Even you should also clear its data after clearing cache files by the same process: Settings > Apps > Instagram > Clear data.

Now, all your settings or account information will be removed that were previously saved. But nothing to worry, you can log in to your account and now you can upload your videos to the app.

Solution 5: Check Your Phone Battery Is Not Low

In this situation, don’t forget to check whether your phone needs to be charge due to a low battery. When the battery is low then it can lead to can’t upload video to Instagram. You should know that uploading a video requires a significant amount of energy.

So if your video fails to upload to Instagram then ensure you check your device has enough battery. Even you can connect your phone to the power source while uploading videos.

Solution 6: Re-install Instagram App

When the problem continues to upload the videos to Instagram then reinstall the app once. Maybe some bugs are creating issues with it so just uninstall the app and again install it.

Just go to Settings > Apps > Instagram > Uninstall and it will delete the app from your phone. Now go to Google Play Store and search for an Instagram app, install the app, and again open it, log in with your details and try to upload the videos.

Now, the problem will be resolved and without any error, all your videos will be uploaded.

Solution 7: Re-Edit The Videos

As discussed earlier, the problem of not uploading files is also due to the video format that it does not support. Check your video format as well as the length of the video. It should not be more than 60 seconds a better is 59 seconds.

A milli-second can create an issue so always try to upload videos smaller than the maximum limit. So remember, the video should be between 3 to 60 seconds.

Solution 8: Convert Your Videos Before Uploading

Another important thing that you can do before uploading videos is by converting them once. Many videos are incompatible but if you convert them then hopefully, the videos will match the format.

Nowadays, there are several online video converters that can convert your videos to match the required format. So your problem will be solved now and all your videos will upload to Instagram.

Bonus Tip: How To Recover Deleted Videos From Instagram?

In case, your important videos get deleted from the phone and you don’t have a backup, then how to get them?

Well, you still have a chance to retrieve them by using recovery software like Android Data Recovery. This is a powerful recovery tool that allows you to recover deleted data from Android phones. It not only recovers videos but other data are also restored such as contacts, photos, documents, notes, WhatsApp, call logs, audios, and many others.

This amazing tool works effectively to find out the deleted videos. It does not matter for what reasons the videos are removed, this tool restores all your videos easily.


Note: It is recommended to download and use the software on your PC or laptop. It is because recovery of phone data on the phone itself is risky as you may end up losing all your data because of data overriding.


So here it comes to the end of this blog. I have discussed several ways to fix “There was an issue importing your video” Instagram error. If you have come across such error then apply these methods and get rid of it easily.

As a bonus tip, you can use Android Data Recovery to retrieve deleted Instagram videos on Android without any backup required.