7 Ways to Fix Snapchat “Could Not Connect” Error

Snapchat “could not connect” error usually occurs because of incorrect device configuration or faulty internet connection. However, if you are facing this error on Snapchat, read out this complete article to fix the “connection error” on Snapchat.

What are the Reasons Responsible for Snapchat “Could Not Connect” Error?

As already mentioned above that faulty device configuration and slow internet connection are the major cause of this error. However, there are other reasons as well that can trigger such an error.

  • Snapchat server issue
  • The temporary glitch in the Snapchat app
  • Outdated Snapchat application
  • Old Android version
  • ISP restrictions

Video Guide: Snapchat Login Says Could Not Connect

How To Fix Snapchat “Could Not Connect” Error?

To fix could not connect error on Snapchat, check the server & internet connection, relaunch the Snapchat app, and reinstall the app.

Solution 1: Check the Server & Internet Connection

Snapchat requires more bandwidth than normal to work smoothly. So, if you are facing a “connection error” on Snapchat, check the server and internet connection.

You can check Snapchat server through Downdetector or Snapchat’s official Twitter handle page. If there is a server issue, wait for it to be resolved.

In case the server has no issues, check the internet connection on your phone. Visit SpeedTest to check internet speed. If found faulty, try out the below instructions to troubleshoot internet problems.

  • Switch to WiFi in case using cellular data or vice versa.
  • Turn on & off Airplane mode.
  • Use a wired connection instead of a wireless connection.
  • Place the source device nearer to the client device.
  • Restart the source device and re-establish the connection.

Also Read: Snapchat Filters Keep On Loading

Solution 2: Relaunch the Snapchat App

A temporary glitch or bug in the Snapchat app, Snapchat “could not connect” error on Android can be triggered. So, here relaunching the app can fix your problem.

Here are the steps to be followed:

  • Go to the Snapchat app icon on the Home screen.

Snapchat “could not connect” error on Android

  • Next, long-tap the icon and select the App info option.
  • Click on the Force stop option.

Snapchat “could not connect” error on Android

  • Now, relaunch the app and check if the error is disappeared.

Solution 3: Re-Log in To Your Snapchat Account

Sometimes, temporary connection issue between the app and its server can cause this error. So, here try fixing the “Snapchat could not connect error” by re-logging into your account.

To do so, follow the below steps:

  • Open Snapchat app on your Android device.
  • Then, click the Profile icon> Gear icon.

how to fix Snapchat “could not connect” error

  • Scroll down and select Log out option.

how to fix Snapchat “could not connect” error

  • Next, confirm by tapping Log out option again.
  • Once logged out, re-login into your account.

how to fix Snapchat “could not connect” error

Also Read: Snapchat Login Connection Error

Solution 4: Reset Your Device Network Settings

In case your device’s network settings are corrupt, the Snapchat might find difficulty connecting to the servers. Here, resetting the Network settings on your phone can fix the error.

Below are the steps to follow:

  • Launch Settings on your Android phone.
  • Next, head to the System settings section.

fix could not connect error on Snapchat

  • Here, select Backup & reset option.

fix could not connect error on Snapchat

  • Now, click on the Reset phone option and tap on Reset network settings.

fix could not connect error on Snapchat

Solution 5: Reinstall the Snapchat App

If you are using an old version of the Snapchat app, you can encounter such an error on Snapchat. Therefore, we suggest you uninstall the app and then reinstall the latest version to escape the connection error Snapchat.

Follow the below steps to do so:

  • On your Home screen, long-press the Snapchat app icon.
  • Click on the Uninstall option.

Reinstall the Snapchat App

  • Tap on Uninstall again for final confirmation.
  • Once uninstalled, go to the Play Store and search for the Snapchat app.
  • Now, click on the Install button to download the latest version.

Also Read: Snapchat Microphone Not Working

Solution 6: Update Android to Latest Version

At times, your older Android version can also trigger such kind of an error on Snapchat. So, ensure that you use the latest Android version to avoid such an error.

Here’s how you can do so:

  • Open Settings on your phone.
  • Next, select the Software update section.

how to fix Snapchat “could not connect” error

  • Here, check if any update is available.
  • If any is available, click on the Download now option.

how to fix Snapchat “could not connect” error

Solution 7: Contact Snapchat Support

Lastly, if none of the above fixes helped you escape the error, contact Snapchat Support Team. Here, you can report your problem and get direct help from technical professionals.

Recommended: Use Android Repair Tool to Fix Android Issues

If your Android phone is encountering issues such as apps keep crashing, bootloop issue, blue screen problem, etc, try Android Repair Tool.

This software is capable of fixing Android-related problems with ease. It is supportable on almost all Android brands including Samsung, Sony, Nokia, Oppo, HTC, and many others.

The software is 100% safe and can be used easily with few simple clicks. You just need to download the software and follow its user guide.


Note: It is recommended to download and use the software on your PC or laptop only.


I hope, we helped you well through this article and you are able to fix Snapchat “could not connect” error on Android.

Moreover, make sure you use Android Repair Tool when encountering any Android-related problems. Also, in case of further doubts or queries, feel free to ask us on Twitter or Facebook.

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