“Unfortunately, Messaging Has Stopped” or “Unfortunately, Messages Has Stopped” can occur on any Android device, including Samsung Galaxy, Xiaomi, LG, Lenovo, HTC, Sony, Motorola, etc. Sadly, I want to say that this error on Android is one of the biggest problems.
I have found many people on many forums and community websites complaining that they are seeing the unfortunately messaging has stopped error on their Android phone or asking for help on how to fix this error.
If you are also getting the same error on your Android device, then do not worry as I have effective and successful working solutions for all of you. Below you will find out a step-by-step guide on how to fix this issue. So, let’s dig right into it.
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What Causes Messaging Has Stopped Error Message on Android Phones?
The error message “Unfortunately, messaging has stopped” gets displayed when you launch the default messaging app on your Android phone. And when you are in this situation, it is normal to ask why does my message app keep stopping.
Well, there are multiple reasons that have been found why Android devices display this error message, below are some of the most common causes:
- Due to lots of text messages saved on your phone
- When your phone has lots of junk files
- Because of corrupted cached data of the messaging app
- When a problematic 3rd party app conflicts with the messaging app
- If the messaging app itself is a faulty
Also Read: Fix WhatsApp Not Working Issue on Android
Fix Unfortunately Messaging Has Stopped Error on Android
Solution 1: Ultimate Solution to Fix Messaging App Keeps Stopping Issue on Android
Is your messaging app crashing on the phone and giving this error? Don’t worry!!! Here is a one-stop solution to this issue. Use the Android Repair Tool to fix the messaging app has stopped working error on your phone.
It is a perfect solution to all app-related issues. Additionally, you can use it to fix many other kinds of errors and issues on your Android phone, such as black screen of death, stuck on boot loop, system crashing, phone won’t charge issues, and a lot more.
So, if you are looking for a quick and 100% working solution, you must give it a try. Simply, download it on your device, follow the user guide for instructions and let it do the rest of the work.
Note: It is recommended to download and use the software on your PC or laptop only.
Solution 2: Soft Reset Android Phone
This is a simple solution. Sometimes it happens to us that we do not Switch OFF our Android phones for a longer period of time. So, if you have not turned off your phone for a quite long time, then a soft reset will do the job for you.
Simply turn off and turn on your phone. You can also reboot your phone. Now check if your problem is solved. If not then follow the next solution.
Solution 3: Delete a Few Messages
If you chat a lot in messages, the message overload can cause your messaging app to crash and throw this error. So, if you have the same case, delete some of the messages that are not important to you. Maybe doing this can fix the error on your Android phone.
Solution 4: Clear Cache and Clear Data of Message App
The app has stopped error on Android mostly pops up due to the corrupted cache. With time, all apps stores too much-cached data which is likely to get corrupted. When this happens, it reflects the repercussions of the app’s crashing and freezing issues.
If you are having messages has stopped error on your Android phone, clean the cached data of the app. Here’s how you can do it:
- Open Settings on your Android.
- Tap on Apps > go to the Message app.
- Move to the Storage section.
- Tap on the Clear Data and Clear Cache buttons.
- Now go to Home Screen and Restart your device.
That’s All! This solution helped 8 out of 10 users to fix Messaging has stopped problems.
Note: This process might delete all messages from your device. But after fixing the issue you can follow the instructions mentioned here – Android SMS Recovery: Retrieve Deleted or Lost Text Messages from Android.
Solution 5: Force Stop Messaging App
If the message app not working issue is a result of any app glitch, force stopping it can resolve the problem. Give it a shot and see whether it works on your device or not.
- Open the Settings app.
- Go to the Apps > click on your messaging app.
- Then, tap on the Force Stop button.
- Now, go back and close the Settings page.
- Launch the messaging app and try to send a message to anyone. This time it should not crash or give the error.
However, if the problem still persists, try out the other given fixes.
Solution 6: Uninstall Recently Installed Third-Party Apps
You should be aware of the fact that sometimes third-party apps are also responsible for the occurrence of this error. To check this, boot your device into Safe Mode.
Steps on how to boot your device into Safe Mode:
- Press and hold the Power button [I am using Galaxy S7 Edge]
- Once you see the Android logo on the screen release the power button and press and hold the Volume down button.
- Keep the Volume down button pressed until the device completes the rebooting process.
- Once, you see “Safe Mode” on the bottom left corner of the screen, release the volume down button.
Safe Mode disables all third-party apps and if your SMS message app works properly without any issues, then it is a third-party app creating the problem. In this case, uninstall all the third-party apps that you find problematic.
Solution 7: Wipe Cache Partition
This is another solution, in which you have to enter into recovery mode and perform a wipe cache partition process in order to get rid of messaging apps not working issue on Android devices.
Step on how to Wipe Cache Partition on Android:
- Switch OFF your Android phone [I am using Samsung Galaxy S7 Edge].
- Now press the following key combination to enter into recovery mode. Press and hold the Power Button + Home Button + Volume Up Button together.
Note: The key combination differs from phone to phone. One of the popular combinations is “Power Button + Volume Up Button + Volume Down Button”, but you must check online which key combination work for your phone model.
- As and when Samsung Galaxy S7 Edge appears on the screen, release the Power button, but continue holding the Volume Up Button + Volume Down Button.
- After this Android Logo will appear and as it appears you must release all the buttons and wait for 40-60 seconds – you now have entered into recovery mode.
- Now with the help of the Volume Down button, scroll down to the Wipe cache partition.
- Use the power button to select it.
- This will initiate the wipe cache partition process. It may take some time.
- Once, the wiping cache partition process completes, select the “reboot system now” option.
Your phone will reboot as usual and you can now check the messaging app whether the problem is resolved or not.
Solution 8: Factory Reset your Android Phone [Last Option]
Besides other solutions, there is a last way to deal with this problem. Factory reset is known for resolving system and app-related issues on the phone. So, try it as a last solution to fix unfortunately messaging has stopped error.
However, I would suggest you use it only when you are left with no other option, as doing this will remove all phone data. Also, don’t forget to keep a backup of your phone data before resetting the phone.
Now, follow these steps to do this:
- Go to the Settings > About Phone.
- Tap on the Backup & reset.
- Click on Erase all data (factory reset).
- Finally, tap on the Delete all data button.
Now, open your default messaging app and try to open or send messages to check if everything is working fine or not.
Bonus Tip: Use Third-Party Messaging App
If the above fixes failed to resolve the Android messaging app not working issue, try an alternative app for messages. There might be a serious issue with the app that’s leading you to this error.
So, to fix this error, you can try this final trick. Simply, go to Google Play Store and search for some best messaging apps for Android. Now, install one of them and make it the default messaging app on your phone.
Check if you are getting the same error message with this app also. If yes, there is nothing wrong with the app, but your system is responsible for this. In that case, I will suggest you use the Android Repair Tool as it is the only way to get rid of this issue.
I hope you would have definitely been able to fix “Unfortunately, Messages has stopped” error on Android. The solutions mentioned are easy to understand and hence anybody can easily perform. You do not need to ask for help from others to fix this issue, you yourself can fix this problem.
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James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for androiddata-recovery.com where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.