Sometimes users may encounter failed to download attachment from multimedia messages because of the corrupted cache barrier or damaged data of a MMS service. It is one of the most irritating issues that users generally face while downloading multimedia messages on Android.
So, if you are in such a situation then it doesn’t mean that you can’t fix this error.
You can fix “failed to download attachment from multimedia message” on Android by rebooting your device, clearing cache files for the MMS service, updating PRL & profile, resetting APN settings, and performing a factory reset on your phone.
However, if you don’t want to use any complicated solution then you can go for the best Android Repair Tool.
Read further to know more…
What Is MMS (Multimedia Messaging Service)?
MMS stands for Multimedia Messaging Service. It’s a feature that helps to transfer or move multimedia documents across the network. On the other hand, it is the best mode to send pictures or other media files through text messages.
However, there are various messaging apps like WhatsApp, Facebook Messenger, Telegram, etc. But still, people used to choose the MMS due to its best features.
But sometimes, it may happen that while using this service you can face numerous irritating errors and issues. One such issue is “failed to download attachment from multimedia message” on Android.
In the next section, you are going to learn why won’t MMS messages download on Android and how to fix this.
What Causes MMS Messages Won’t Download On Android?
There could be several reasons that can lead to won’t download MMS messages on Android phones. Thus, below I have listed the common causes behind this issue.
- Due to the poor internet connection
- Cache data of an app & phone
- Lack of storage capacity
- Corrupted or outdated PRL & profile.
As you have learned the major factor, now you must be worried to know how to fix this issue, right?
If this is so, just scroll down this page and get the possible fixes to get rid of MMS messages that won’t download errors.
Recommended Way: Fix “Failed To Download Attachment From Multimedia Message” Using Software
Instead of trying different tricky methods, you can go for the best & convenient Android Repair Tool.
This utility is specially designed to repair several Android-related errors like app keeps crashing, black screen of death, screen flickering and other issues including multimedia message won’t download.
The best feature about this tool is that- anyone can operate it even without having any technical skills.
So, what are you waiting for? Just download & install this Android Repair Software on your device follow its User Guide.
How To Fix Failed To Download Attachment From Multimedia Message? [Manual Methods]
Check out the below-listed techniques that will help you to resolve failed to download attachment from multimedia message Galaxy S10. Let’s try them.
Method #1: Switch To The Mobile Data
Sometimes, due to the poor network connection, you won’t able to download your media files send/receive by others.
Likewise, if you’re connected to the Wifi, & a “Wifi calling” option isn’t enabled/turned ON in your phone, then your multimedia message will not download.
In such a situation, you have to enable the mobile data and fix the unable to download MMS problem on your Android. Once finished, try to download your MMS message again.
Method #2: Rebooting Your Android To Fix MMS Won’t Download Android
Rebooting the phone is one of the primary resorts that users are often doing when they encounter any errors or bugs on their device. Besides, it is a beneficial trick that resolves minor as well as major glitches in smartphones.
So, here I would also like to suggest you to restart your smartphone by following these steps:
Step 1: Just press & hold a Power button till a power menu seems,
Step 2: Choose the Restart or Reboot option. Wait until your phone restart.
Now, check whether MMS messages not downloading Android issue is solved or not. If not, try further solutions.
Method #3: Clear Cache Files For The MMS Service
Clearing cache files of a messaging app is another useful approach that you can apply to troubleshoot this error.
Follow the beneath steps to clear cache & data of a messaging application that you are using for MMS service on Android.
- From the “Settings”, you have to go to the “Apps”.
- Choose MMS Service application
- Click on the “Clear Data/Clear Cache” option.
After finishing these steps, check if you can download your MMS message on your mobile successfully.
Method #4: Shifting The Network Mode
To fix Samsung S21 failed to download attachment from multimedia messages, you need to disable the Wifi (if enabled) & turn ON your mobile data.
Here is how you can do so:
Step 1: First, switch a notification panel down from a top of your phone’s display.
Step 2: Turn off “Wi-Fi” option & allow the “Mobile Data” option there.
Step 3: Then, go to this “MMS” & assess if an attachment error is solved.
Step 4: Otherwise, go to the “Settings Menu” on your device.
Step 5: Tap on the “Connections” >> “More”.
Step 6: After this click on the “Mobile Networks” >> find the option “Preferred A Network Mode”.
Step 7: Now choose system modes like “LTE.” Once done, return to the MMS & check if it works.
Method #5: Remove Old Messages
When message limit exceeds in the term of storage on the messaging app, then you cannot download the MMS. In such a case, simply clear out the old messages to deal with this irritating problem.
- At first, open the “Messages” application.
- Then, click on a Menu button >> select the “Delete Threads” option.
- Here, you have to check all boxes in the front of messages that you need >> tap on the “Delete”.
Method #6: Disable An Auto-Retrieve Feature
The auto-retrieve feature helps to automatically download the multimedia pictures and other documents simply by clicking on it. Nevertheless, this feature throws countless error messages.
Therefore, it is better to disable this feature, follow these steps:
Step 1: On your Android, you need to launch a “Messaging App”.
Step 2: Next, click on the “Menu” >> tap “Settings.”
Step 3: Now, from an appearing list, you have to search for an option “Auto-Download” >> disable this feature.
Step 4: Reboot your mobile & start using the MMS services.
If this trick won’t help you, then try the next one.
Method #7: Enable The Download Booster (For Samsung Users)
If you are a Samsung phone user and encountering “MMS messages not downloading Galaxy S20”, then you can use the Download Booster.
Though, it’s an exceptional feature on the Samsung devices using which the large size files can download in a fast manner. And it works for mobile data and as well as the Wifi.
For enabling Download Booster feature on your Samsung mobile, go through the below steps:
- On your Samsung phone’s Home screen, tap on “Settings”
- In the second step, you have to choose “More Connection & Settings” option.
- Here, choose the “Download Booster” & enable it.
Now, reboot your phone and see if the MMS can’t download issue is fixed.
Method #8: Reset the APN Settings to Repair Failed To Download Attachment From Multimedia Message
In order to troubleshoot the issue, you can also reset the APN (Access Point Names) settings. Here is how you can easily do so:
Step 1: Tap on “Settings” app >> then go to “More”.
Step 2: Next, click on a “Mobile Networks” option >> choose “Access Point Names”.
Step 3: Click on 3 vertical dots >> select the “Reset to A Default”.
Following the above steps will help you for resetting/restoring the APN settings & set it to default.
Method #9: Changing A Messaging App
After applying several ways, if you can’t download MMS messages on Android, then it means there is an issue with your messaging app. In such a situation, you can go for other messaging apps such as Textra, hangouts, etc.
Just choose one of the messaging apps that you want to use and set it as a default message application. Now see if an attachment is downloading.
Method #10: Update Profile & PRL
Most of the time, it happens that because of the invalid, corrupted, or outdated PRL, an MMS service get stops.
At the time, updating the PRL & Profile can help you to resolve won’t download multimedia message attachment issue effectively.
Follow the below easy steps very carefully and update the PRL.
- At first, tap on “Settings app”.
- Then, scroll down & tap on the option “About Phone”.
- Here you can find a list, tap “System” >> “Update Profile” option.
- Click on update profile >> “Update PRL.”
- After finishing these steps, “Restart” your device & check whether MMS services is working fine.
Method #11: Do Factory Reset
This is the last solution that you can try in case if none of the solutions help you to deal with can’t download attachment error.
Performing a factory reset deletes all the personal data and settings from the device and make it new.
In order to do so, just follow the step-by-step mentioned below:
Step 1: From the “Settings” app >> go to a “System”.
Step 2: In the second step, tap on the “Advanced” >> “Reset options”.
Step 3: Now click on an option “Erase All the Data” >> “Reset Phone“.
Please Note: Before doing a factory reset on your smartphone, keep a backup of your essential files (photos, videos, chats, music, etc.).
FAQ (Frequently Asked Questions)
How Do I Enable MMS Messaging On My Samsung?
If you want to enable the MMS messaging on your Samsung device then click on ‘Settings’ icon and choose the ‘Data usage’ option. After this, just slide a button towards a right side to an ‘ON’ position. Doing so will help you to turn on a data connection & enable the MMS messaging.
Why Won't My MMS Messages Download On My Samsung?
It is possible that you won’t able to download your MMS messages on Samsung due to poor network connectivity or cache data of the messaging app.
How Do I Stop Failed To Download Attachment From Multimedia Message?
You can stop failed to download attachment from multimedia message issue by trying the below tricks:
- 1. Restart your Android phone
- 2. Reset APN settings
- 3. Delete the old messages
- 4. Change the messaging app
- 5. Do factory reset
How Can I Retrieve A Multimedia Message?
In order to retrieve data from Android device including a multimedia message, you can use the expert Android Data Recovery tool.
Time To Wrap Up
So, this is all about how to fix failed to download attachment from multimedia message Android.
In the above section of this post, I have stated 13 quick fixes. Though, you can try any of the solutions to get rid of MMS won’t download automatically issue.
But if you want an instant & hassle-free way to fix it then you can go for the recommended solution- Android Repair Tool.
Hopefully, this article will helpful for you. Good luck…!
James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for androiddata-recovery.com where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.