If you are trying to send messages on Snapchat but getting the “Failed to send – tap to try again” error message, it must be because of poor internet connectivity or a server outage issue. Here, using a stable internet connection, checking the Snapchat server, or using the updated app will help you escape the issue. However, read the complete article for more relevant solutions to fix the error.
But before proceeding directly towards the solutions, have a quick look through the causes to deal with the error with the most significant solution.
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Why Does It Say Failed To Send on Snapchat?
Mostly the error is the outcome of a bad internet connection. However, there are some other reasons also that could lead to this error on your phone. Below are highlighted some of the common ones:
- Server problem.
- Corrupt installation of the Snapchat app.
- Overloaded Snapchat app cache.
- Outdated app version.
- The person to whom you are trying to send a message has blocked you.
- The recipient is not your friend.
- Device storage is full.
Video Tutorial: Fix Snapchat Failed To Send
How to Fix the “Snapchat Failed To Send Message” Issue?
In this section, you’ll get various troubleshooting methods to fix failed to send message Snapchat issue. So, start trying the given solutions one by one.
Fix #1: Check Your Internet & Snapchat Server
The main reason behind the “failed to send message Snapchat” issue is – Slow or Unstable Network connection. So, the first thing you must ensure is to have stable or sufficient internet. You can check your internet speed through SpeedTest.
If facing an internet issue, try the below troubleshooting instructions to stabilize your connection.
- If using mobile data, turn off and on the flight mode or switch to a Wi-Fi connection.
- In the case of using Wi-Fi, re-establish the connection or place the source device nearer to the client device.
- Use a wired connection instead of a wireless one to enjoy fast and stable internet.
And if in case, there is no issue with your internet connection, check the Snapchat server once. The problem might also occur due to a server outage. To check out the server status, you can use the DownDetector website.
Fix #2: Restart Your Snapchat App & Device
If your internet connection is working fine, then your app might need a fresh restart. If you are using the Snapchat app continuously without giving it a break, then it may result in a “Failed to send – tap to try again” Snapchat error.
So, here you need to close the Snapchat app and restart it again after a few seconds. After restarting the app check whether the issue is fixed or not. If not, restart your device and again check for the issue.
Fix #3: Check If You Are Friends With That User
If you are a Snapchat user, you might know that Snapchat will allow you to send messages to someone, only if you are friends with that person.
In case, you haven’t accepted the request of that person or you are not friend with him/her then you will not able to send the messages to that person. If the request is “pending,” you must wait until the person becomes your friend.
Fix #4: Clear the Cache & Data of the Snapchat App
Another useful method that you can try to address the “Failed to send – tap to try again” on the Snapchat issue is – Clear the cache and data of the Snapchat app. Doing this will not only make your app faster but also improves the overall performance of the app.
Check out the below-given steps to learn how to clear the Snapchat app cache:
- First, open your Settings app >> Apps/App Manager.
- Now find your Snapchat then go to Storage.
- Here, you’ll get Clear Cache or Clear Storage options.
- Now, make a tap on both options.
Fix #5: Re-Login To Your Snapchat App
Many times, “Snapchat Failed To Send” message to a person due to temporary software glitches. If you are trying to fix this error, log out from your Snapchat app and log in again into it.
Here’s how to re-login to your Snapchat app:
- First, you need to open the Snapchat app on your phone.
- After that, make a tap on the user icon which is at the top left corner of the screen.
- Again, click on the gear icon in order to bring the Settings screen.
- This time, you need to scroll down to the bottom of the screen & tap on the Logout option.
- Now, as the dialogue box will appear on the screen, tap NO in order to save your login info.
- Hit OK to confirm the Log out action.
- After performing the above steps, restart your device. Then, open your Snapchat and re-login by using your login details.
Fix #6: Check If You’re Blocked
You often receive failed to send Snapchat blocked error, if you are blocked by someone. In order to check whether you are really blocked by the recipient or not, you need to go to the Stories. Here, if you couldn’t find any stories, it simply indicates that they have blocked you.
There is another way to check whether you are blocked or not. Open your search box and search for the person with their username. If you get no result then you are blocked by them indeed.
Fix #7: Disable the VPN To Fix Snapchat Failed To Send
Sometimes the applications are not able to function correctly if the VPN is running behind. In such a situation, disabling the VPN could help you to fix Snapchat failed to send to one person issue.
After turning off the VPN, restart your Snapchat app and then check whether the error is solved or not.
Fix #8: Remove & Re-Add Your Friend
If you are unable to send snaps or messages to your friend even after applying the above methods then try removing and re-adding the friend.
How to remove and re-add a friend from the Snapchat friend list:
- Open your Snapchat app then go to the
- After that, make a tap on My Friends then choose a person you wish to remove.
- After removing the user from the friend list, re-add him/her & again try sending them a message or snaps to see whether the issue is solved or not.
Fix #9: Check the App Permissions
All applications including the Snapchat app need adequate permission to run properly. If you haven’t granted permission to your Snapchat app to access your phone’s features like Contacts, Cameras, Storage, etc. then it can throw an error while using this app.
In order to check whether the necessary permissions are granted to the Snapchat app or not, you need to open your Snapchat app and then -> Profile. After that, click on Settings then -> Permissions.
Here, if you find that the Snapchat app permission is disabled then you need to enable this option to avoid such errors.
Fix #10: Uninstall Your Snapchat App & Reinstall It
If the above-listed methods fail to work, then try uninstalling and re-installing the Snapchat app. It might happen that, the unable to send messages on Snapchat occurred due to the corrupt installation of an app. Also, if you are using the older version of the app and thus getting this issue, with the reinstallation you can have the latest version of the app to solve the issue.
In such a situation, uninstalling the buggy app and installing the latest app version again could help you fix Snapchat failed to send won’t go away issue.
- Navigate to your phone’s Settings app then click on Apps or Application Manager.
- After that, choose and tap on the Snapchat app.
- Hit the Uninstall button to delete the Snapchat app from your phone.
- Once the app is uninstalled, restart your device and re-install the app again.
- Now restart your phone and then reinstall Snapchat from the Play Store.
Fix #11: Contact Snapchat Support
The last resort you can try to fix Snapchat failed to send issue is – Contact Snapchat support.
If you want to know how to do so, follow these step-by-step guide:
- Firstly, you need to sign in to your account on Snapchat.
- After that, make a tap on Profile which is at the top left corner.
- Again, tap on the ‘Setting’ icon then scroll down to the ‘Support’ option.
- Here, you’ll get the ‘I need help’ option, tap on it then choose your problem.
- Now, you need to provide them with your username as well as the chat details or you can mail them. They will reply to you as soon and solve your problem as quickly as possible.
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This article is all about how to fix the “failed to send Snapchat” error. If you are dealing with this issue, try out the solutions mentioned in this blog.
All the above-mentioned solutions are tried and tested and can help you get out of this problematic situation by letting you send messages again on Snapchat. If you have any queries or doubts related to this article, feel free to contact us on Twitter or Facebook.
James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for androiddata-recovery.com where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.