11 Top Ways To Fix “Unfortunately, Snapchat Has Stopped” On Android

Did you encounter an error message on Snapchat app saying “Unfortunately, Snapchat has stopped” or “Snapchat keeps crashing”?

If yes then what have you done to fix it or you are still looking for ways to fix it?

Well, if you are still waiting for the fixes then just a moment, I will guide you on how to fix “Snapchat keeps crashing Android”.

We all know that Snapchat is a popular app where users can share their contents in form of pictures or text to friends and in fact, its users are also increasing day by day.

But no matter how popular the app is, users generally come across some issues on this app and it states error message saying “Unfortunately, Snapchat has stopped”. If you have come across this error then this blog is definitely for you.  Here I will give you some potential solutions to fix Snapchat keeps closing on Android.

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What Are The Reasons For “Unfortunately, Snapchat Has Stopped” Error Message?

Well, there can be several reasons for Snapchat error message on your Android phone and the major reason is due to improper connection between snapchat and its server. Due to this, the cache might get damaged and you will come across crashing issue again and again.

Another reason that many of the experts have told is you might have restarted your device your phone when your app is still running.

What Are The Ways To Fix Snapchat Keeps Crashing On Android?

Now here I am going to show you various ways that can help you to solve “Unfortunately, Snapchat has stopped”. I hope following those methods will surely help to get rid of the Snapchat error message.

Way 1: Force Close Snapchat App

Whenever any kind of error message you get while accessing any social media apps on Android phone then one simple way to deal with it is by restarting the app once.

  • First, open the app section on your phone and select Snapchat
  • You can also go to Settings > Apps
  • Here choose Snapchat > tap on Force Close
  • That’s it, now open the app once and you might get rid of the error message

NOTE– Force closing the app is very helpful as it is seen that app shuts down itself but the process is locked or still running and stops to reopen the app again.

Way 2: Ensure Snapchat App Is Updated

Sometimes, when your app is not updated to latest version then also there is a chance to come across such error message. So make sure the app is up to date:

  • First, open Google Play Store and click on three horizontal lines
  • Then you have to click on “My Apps & Games
  • There look for the Snapchat app
  • If any update is available, click on Update

Way 3: Clear Cache And Data Of Snapchat

The error message you have received might be due to lots of cache files stored. So you should clear all these but doing this will reset the app back to original settings. The data that are created by firmware for Snapchat to run smoothly and other files created by app in local storage will get erased and this makes the entire process effective.

Follow the steps as follow:

  • First, go to Settings > Apps
  • Then view contents of ALL tab
  • Here look for Snapchat and click on it
  • Then tap on Storage > click on Clear Data and Clear Cache
  • At last, Restart your phone

Now check whether the issue is resolved or not by opening the app again

Way 4: Relogin To Snapchat App

When you continuously see the same error message then simple solutions is to logout from the app and again re-login to it. May be due to server fault, you are getting such error message.

But once you login again after logging out, it will reset server side issue that is linked to your account.

Way 5: Check For Software Update On Android Phone

When your Android phone is not updated to latest version then also there is a chance to come across Snapchat keeps crashing issue. So its better to check if your phone needs any update.

Simply go to Settings > About phone or Software update.

Some phones have About Phone option whereas some have Software Update. So it completely depends on manufacturers. However, there is a less chance that this update will fix the error but still, you should try it once.

Way 6: Check Internet Connection

Poor internet connection can also show you error message on Snapchat app. The method is simple and you can fix it anytime. It means that if bad internet connection is the cause then move to better network connection.

If network connection will be good then you might not receive any kind of error message further if the problem is due to poor internet connection.

Way 7: Delete And Reinstall The App Again

Another best solution to fix Snapchat keeps closing on Android is by uninstalling the Snapchat app and again reinstall it.

  • First, go to Settings > Apps
  • Select Snapchat > uninstall
  • Now go to Play Store and search for Snapchat app
  • Click on Install option and it will be installed on your phone

Now open the app and see if the error is resolved or not

Way 8: Reset Network Settings

Due to problem on current network configuration, you should reset network settings to fix Snapchat error. Follow the steps as mentioned:

  • First, go to Settings > Apps section
  • Then click on General Management > Reset > Reset network settings

  • Now click on Reset settings
  • Enter your PIN if you have set it
  • Then click on Reset Settings.
  • After the process is over, you will get a confirmation window

Way 9: Due To Incompatible Device

Snapchat app does not support in some devices as they are not compatible and thus gets an error message saying “Snapchat not working” on Android. However, you can access it via Google and look for any solutions for the same device you are using and trying to find out the solution for the issue.

If those people are successfully using Snapchat on their device then you can try out how they are using or simply changing your phone and use any latest phone to access the app.

Way 10: Uninstall Third Party Apps

Well, if you are coming across Unfortunately, Snapchat has stopped error message after installing any new app then make sure the error is due to that app itself. It’s because the app is poorly coded.

So its better to uninstall the new app you have installed and see if the error message is resolved or not. Check out the below steps:

  • First, go to Settings > click on Apps
  • Make sure all the apps are selected and if not then click on Menu icon and choose Show system apps
  • Select the app you have installed recently and click on Uninstall
  • At last, click on OK to confirm

Way 11: Do Factory Reset On Your Android Phone

If you are still facing the same error message on Snapchat and you use this app daily then you should do factory reset of you device. Doing this will fix several software bugs that is leading to the problem.

NOTE– Before proceeding this method, kindly backup all your important data.

Follow the below steps to do factory reset:

  • First, open Settings and then click on General Management
  • Then click on Reset > choose Factory Data Reset
  • Read whatever information you get and then click on Reset to continue
  • At last, click on Delete All option to confirm

Bonus Tip: How To Get Back Deleted Data From Android After Factory Reset

Well, there are many users who complain about data loss situation after doing factory reset. Though it was already stated that you should do a backup of your essential data in safe place but still some users don’t do it and later on look for any recovery ways.

But there is nothing to worry about as you still have a chance to restore the missing files from Android phone. Android Data Recovery is a professional tool that allows you to recover deleted data from Android phone without having any backup. It’s easy to use and all your erased data like contacts, pictures, call logs, videos, documents, notes, WhatsApp chats, audio files and many more.

This tool is recommended by many software experts as it is very much effective and restores your entire deleted data on Android phone.


Note: It is recommended to download and use the software on your PC or laptop. It is because recovery of phone data on the phone itself is risky as you may end up losing all your data because of data overriding.


Well, Snapchat is a popular app that is used by millions of people around the globe. However, error is a common thing to occur while accessing the app. Here in this blog, I have discussed best 11 methods to fix “Unfortunately, Snapchat has stopped” or “Snapchat keeps crashing” on Android and hope they will work properly.

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