Top 3 Ways For Samsung Galaxy Note 5 Broken Screen Data Recovery (Updated)

Simple and Easy Methods To Recover Lost or Inaccessible Data From Screen Broken Galaxy Note 5!

Summary: Dropped Galaxy Note 5 on the floor and got screen broken? What worse, you could lose important photos, contacts, WhatsApp messages, videos, documents or other data stored within the device because the touch screen stops working. Never mind, in this post I have shared few ways through which you can recover data from screen broken Galaxy Note 5 effectively.

Way 1: Restore Data With The Help Of OTG USB Cable And Mouse

Way 2: Recover Data Off Galaxy Note 5 With Cracked Screen via AutoPlay

Way 3: Android Data Extraction – Recover Data From Samsung Galaxy Note 5 With Broken Screen

However, if you are looking for software, then you can try Android Data Extraction software [Expert Recommended] that will help you to:

  • Retrieve inaccessible, lost or hidden files from Galaxy Note 5 with a broken screen.
  • Recover files such as images, videos, audio, contacts, WhatsApp, text messages, documents, call history and more from Note 5 with a smashed screen.
  • Restore data from broken, damaged, black screen, locked, virus infected, system crash, screen not responding to Samsung phones and tablets.

No matter how much you take care of your Samsung Note 5, accidents happen without prior notifications. Dropping your Galaxy Note 5 on the floor is the most common cause in this point. All that happened, all you can do is just staring at Note 5 with a broken screen and blaming yourself for the carelessness.

For Example: Here Have A Look At Practical Scenario

Note 5: Broken screen!! Need help with backing up data


I have a broken screen (Blank) on my Note 5, however, it is still functioning, just that I can’t see what I am doing. Is there a way to backup the data from the phone? I read that MHL does not work with this phone. Appreciate if you have any ideas on how to do this. Thanks


– Original Post from Android Central

Whenever such an accident happens, then we all worry about our personal data saved within the device. If you want to recover files from Samsung device with broken screen, please continue to read.

Additional Reading: How to Remove or Bypass Android Screen Locks – [PIN, Pattern, Password or Fingerprints]

What Happens When Phone Screen Gets Cracked or Smashed?

When your Samsung phone screen gets cracked or smashed, then normally the glass gets damaged and the screen becomes unresponsive to any touch or tap, in some cases, the screen goes completely black and you cannot see anything. This will not allow you to unlock a device and makes you unable to access the data stored on the phone.

When you power ON your device, the screen might show you distorted or blacked out the view, which shows the sign that your device is working and your data is still present within the device. The only issue is how to get back data from the phone when touch screen gets broken or completely stop responding.

Way 1: Restore Data With The Help Of OTG USB Cable And Mouse

If you have accidentally broken your Samsung Galaxy Note 5 screen and wants to get back your lost files then follow the steps given below:

At first, connect the OTG adaptor with your Samsung Galaxy Note 5 device

Then, link your mouse with the OTG adaptor

After that, start your Android device

Now, with the help of mouse kindly unlock your Samsung Galaxy Note 5 device

Then, turn on the Bluetooth function and connect your Android phone to a Wi-Fi network

Lastly, transfer your required data to the cloud services or to your personal computer/laptop with the help of Bluetooth function.

Additional Reading: How to Recover Contacts from Broken Android Phone

Way 2: Recover Data Off Galaxy Note 5 With Cracked Screen via AutoPlay

You can try to make use of AutoPlay feature on Windows PC to get data off your Note to the computer. When you connect your Samsung phone to PC, then there is an AutoPlay option popping up on your Windows PC, asking you how you want Windows to handle the device.

But do note that this will only work if USB Debugging Mode is already enabled on your Note 5. If USB Debugging is disabled, then the AutoPlay feature will not show up on your PC.

Step 1: Connect your screen broken or cracked Galaxy Note 5 to your computer via USB cable.

Step 2: After a few seconds you will see AutoPlay window pop-up on your computer screen. Now you can click on the “Open folder to view files” option.


Step 3: Now you can copy and paste files from your broken screen Note 5 to computer.


Note: If you don’t see AutoPlay windows, then it could be that you have not enabled the feature. On Windows 10 go to Settings> Devices> AutoPlay to enable it.

This solution will work only when USB Debugging is turned ON if it is not turned ON, then you can’t recover files and the fact is that most of the users generally have USB debugging turned OFF on their devices.

Another drawback of this solution is that you can only recover a limited amount of files from the phone memory and data like text messages, contacts, call history, WhatsApp messages are hard to recover. And hence, you must recover data from screen broken Samsung Galaxy Note 5 with the help of Android Data Extraction tool.

Additional Reading: Recover Text Messages from Broken Android!

Way 3: Android Data Extraction: Recover Data From Samsung Galaxy Note 5 With Broken Screen

recover data from Android with USB debugging disabledYou can try Android Data Extraction program that will help you to recover inaccessible or lost data from screen broken Galaxy Note 5. It will allow you to recover files such as contacts, SMS, WhatsApp messages, call logs, pictures, videos, audio, documents and other data from broken Samsung phones, including Note 5.

The best part about this Broken Android Data Extraction tool is that it also restores data from virus infected, black screen of death issue, broken, damaged, locked Samsung phones and tablets.

This program support data recovery from Samsung Galaxy Note 8/Note 3/Note 4/Note 4 Edge/Note 5/Note 5 DUOS, Samsung Galaxy S3, S4, S4 Active, S4 LTE-A, S4 Mini, S5, S5 Duos, Samsung Galaxy Tab 2 7, Tab Pro 10.1, Tab Pro 8.4, Tab S 8.4, Tab2 10.1, etc. So, download the trial version of Broken Android Recovery and follow the steps to have a try.

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Steps To Recover Data From Note 5 With Broken/Smashed Screen

Step 1: Connect your Android device to computer

First, launch Android Data Recovery program on compute and choose 'Data Recovery'


Now connect your device to computer via USB cable and then select 'Recover Data from Android' from the display screen


Step 2: Select the data types to recover from broken phone

In this window you can select the data type that you want to restore. By default all the data types are selected. Click on 'Next to continue.

Note: This option only extracts the existing data on the broken Android phone.


Step 3: Choose the fault type which matches your situation

From the available types of fault choose one that matches to your situation, which are Touch does not work or cannot access the phone, and Black/broken screen. Click on the one which you have, it will then lead you to the next window.


At the new window, select the accurate 'Device Name' and 'Device Model' for your phone. Currently this function only works for some Samsung devices in Galaxy S, Galaxy Note and Galaxy Tab series. And click on the 'Next'.


Confirm twice that you have selected the correct Device Name and Device Model. If you provide any wrong information then it may lead to bricking your phone or any other errors. If all the information is accurate then, type 'Confirm' and click on confirm button to continue.


Step 4: Enter Download Mode on the Android phone

Here you need to follow the instructions of program to get your Android phone in Download Mode

  • Turn off the phone.
  • Press and hold Volume '-', 'Home' and 'Power' button on the phone.
  • Press 'Volume +' button to enter download mode.

Step 5: Analyze the Android phone

After entering your phone into download mode, this tool will start to analyze the phone and download the recovery package.


Step 6: Preview and Recover the data from broken Android phone

After the completion of analysis you will see all the file types by categories. Then you will be able to choose the files to preview. Select the files that you want and click on the 'Recover' to save all the selected data.


Additional Tips: How To Fix Touch Screen Not Working Problems on Android

For the touch screen not working problems or screen becomes unresponsive to touch or tap, then you really feel frustrated and want to fix it as soon as possible. So, here you can find several ways that may help you to fix touch screen not working problems on Android.


It doesn’t matter how advanced your Samsung phone or tablet is, once it is broken or damaged then it becomes useless until you get it repaired. So, in order to avoid data loss, you must frequently backup and restore data of your Samsung device. But, if you have not backed up your data, then you must immediately use Android data extraction software to get back inaccessible data from Samsung devices.

Hope the specified solutions to your query will provide you the best resolution to restore data from broken Samsung Galaxy Note 5.

I tried my level best to put together the best possible ways and methods to sort out your issue.

Thus, make proper use of them and ensure that if this helps you to restore your lost files or not.

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