How to Fix Google Play Error 18? Here’s 5 Fixes

Google Play error 18 is an error code that occurs while installing or updating applications from the Google Play Store on an Android device.

Error 18 on Google Play Store occurs with a message stating, “App could not be downloaded due to an error. (Error retrieving information from a server. [DF-DFERH-01])” or a similar variation.

However, it can be frustrating to see this error message every time while installing or updating an app. Therefore, here we are with this latest post covering a few effective fixes to help you escape the error.

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Factors Responsible for Google Play Error 18

Google Play Store error 18 can be caused by various factors, including:

  • Insufficient storage space
  • Network connectivity issues
  • Corrupt cache files
  • Problems with Google Play Services
  • App glitch
  • Outdated versions

How To Fix Google Play Error 18?

To fix error code18 in Google Play Store, you can try the following troubleshooting below:

Solution 1: Restart Your Device

Sometimes, a simple step can often resolve many temporary glitches. Therefore, it is always better to start with basic troubleshooting.

Here’s what you need to do:

  • Long hold the Power button until the power menu shows up.
  • Then, tap on the Restart option.

how to fix Google Play error 18

  • Wait until it restarts and then try installing an app to see if the error disappeared

Solution 2: Clear Play Store Cache & Data

Clearing the cache for the Google Play Store and Google Play Services can often resolve such issues. So, follow the below steps and clear the corrupt cache.

  • Open Settings on your phone.
  • Next, go to the Apps section.

how to fix Google Play error 18

  • Scroll through the app list and select Google Play Store.
  • On the next screen, select the Storage usage option.

how to fix Google Play error 18

  • Now, tap on Clear data and Clear cache options.

how to fix Google Play error 18

When done, follow the same steps to clear Google Play Services cache.

Solution 3: Free Device Storage

Insufficient device storage can cause the installation process to fail, resulting in error 18. Therefore, check your device storage and free up some space to get away with this error.

Below are the following steps to follow:

  • Go to the device’s Settings and select Storage.
  • Check the available storage space on your device. If it’s low, consider deleting unnecessary files or apps to free up space.
  • When done, try installing the app and see if the error is fixed.

Solution 4: Update Google Play Store & Google Play Services

Ensure that you have the latest version of Google Play Store and Google Play Services installed on your device. If not, follow the below instructions to update both of them.

Update Play Store:

  • Open the Play Store on your Android device.
  • Click on the Profile icon at the top-right corner and select Settings.

fix error code18 in Google Play Store

  • Scroll down and choose the About option.

fix error code18 in Google Play Store

  • Now, check if there is any latest version available under the Play Store version section.
  • If available, click on Update Play Store to install the latest update.

fix error code18 in Google Play Store

Update Google Play Services:

  • On Google Play Store, tap on the Profile
  • Head to the Manage apps and device section.

fix error code18 in Google Play Store

  • Go to Updates section and here check for the Google Play Services latest available version.
  • If found, tap the Update button.

fix error code18 in Google Play Store

Also Read: Play Store Error Checking for Updates

Solution 5: Install System Update

Make sure your device’s operating system is up to date. Software updates often include bug fixes and improvements that can resolve compatibility issues.

Here are the steps to be followed:

  • Launch Settings on your phone.
  • Next, head to Software update.

how to fix Google Play error 18

  • Here, check for available update.
  • If any is there, click on the Download now button to install it on your phone.

how to fix Google Play error 18

Also Read: Error Code 505 In Google Play Store

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So, these are some solutions that you can try to fix Google Play error 18. Although, you can also contact Google Support if the problem still exists.

Furthermore, if you have any queries or doubts, ask us on Twitter.