7 Quick Ways To Fix Google Play Store Error 20

Error 20 is a common issue encountered by Android users when using the Google Play Store. It typically occurs when trying to download or update an app. So, if you are also encountering such an error on Play Store, follow the fixes in this post to get rid of Google Play Store error 20.

The complete error message shows up as “App can’t be downloaded. Try again, and if the problem continues, get help troubleshooting. (Error code: -20)”.

However, the error can be annoying as you cannot be able to download or update the app until it gets fixed. So, this latest post will help you with the specific fixes to escape the error.

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Why does Google Play Store Error 20 Occur?

The causes include:

  • Connectivity issues: Sometimes, a weak or unstable internet connection can result in errors while using the Google Play Store.
  • Cache and data problems: Corrupted cache or data files in the Google Play Store app can lead to various errors.
  • Account-related issues: Problems with your Google account, such as authentication problems or sync errors can affect the functioning of the Google Play Store.
  • Outdated Google Play Store: Running an outdated version of the Google Play Store app can cause compatibility issues and errors.
  • Software conflicts: Sometimes, software conflicts or incorrect system settings can interrupt the Google Play Store’s functionality.

How To Fix Google Play Store Error 20?

Solution 1: Restart Your Android Phone

It’s always best to start with basic troubleshooting as most of the time it fixes the problem. So, we suggest you go with restarting your phone first.

You just need to Power off your phone and wait for 10-15 seconds and then restart it. This will give your device a fresh start and resolves the temporary problems that are currently prevailing on it and causing this error.

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Solution 2: Check Your Internet Connection

If your device’s internet connection is not strong enough to support an app update or its download, you may encounter error code 20 on Google Play Store.

So, check your internet connection and ensure to have a stable connection. You can check the internet speed through SpeedTest.

If found slow or interrupted, switch to a Wi-Fi connection.

Also Read: Fix Google Play Store “No Internet Connection, Retry” on Android

Solution 3: Free Your Device Storage

Lack of device storage is one of the major reasons that you encounter error 20 on Play Store. Therefore, make sure you have enough free space on your phone to download or update an app.

Try removing unused files, apps, and documents. Also, clear the device cache and data to avoid interruptions while downloading or updating an app.

Also Read: Google Play Store Download Pending Error

Solution 4: Clear Play Store Cache & Data

App cache and data with time get corrupted and often causes such an error. Therefore, it is necessary to clear the cache timely to avoid such issues on the app.

Here are the instructions to follow:

  • On your phone, launch Settings.
  • Then, go to the Apps or App Management category.

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  • Scroll through the app list and choose Google Play Store.
  • Now, head to the Storage usage option.

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  • Tap on Clear Cache and Clear Data options.

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Note: Follow the same steps to clear the cache from Google Services Framework and Google Play Services.

Solution 5: Re-Add Your Google Account

Sometimes, your added Google account can also cause such an error. Therefore, try removing the linked account and re-add it to see if the error disappears.

Follow the below steps:

  • Open Settings on your device.
  • Go to the Users & accounts section.

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  • Find your Google account and tap on it.

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  • Click on the three dots icon at the top-right and choose the Remove Account option.

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  • Restart your device and add your Google account again.

Solution 6: Update the Play Store App

Older versions of the Play Store app can fail to download or update the app. Therefore, make sure you use the latest version of the Play Store to avoid such errors in the future.

Below are the steps to follow:

  • Launch the Play Store on your device.
  • Tap on the Profile icon and choose the Settings option.

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  • Now, navigate to the About option and select it.

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  • Here, check for the latest available version under the Play Store version section.
  • If found, tap the Update Play Store option to install the updated version.

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Solution 7: Uninstall Play Store Updates

In most cases, the updated apps can also conflict with the Play Store and cause error code 20. So, when such a case is detected, uninstall the Play Store updates to fix Google Play Store error code 20.

Follow the instructions below to do so:

  • Go to Settings on your phone.
  • Then, select Apps>Google Play Store.

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  • Click on the three dots icon at the top right corner.
  • Click on the Uninstall updates option.

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  • Now, open Play Store and try downloading or updating the apps to check if the error problem is resolved.

Recommended: One Click Solution to Fix Google Play Store Error 20

If you are looking for the easiest and the most hassle-free way to fix the error code 20 on Google Play Store, the Android Repair tool is all you need.

This can easily fix this error and let you download or update the app on Play Store without further issues. Besides this, the software is capable of fixing various other issues on Android such as Play Store not working, error checking for updates, stuck on bootloop, rooting errors, and many others.

This tool is supported on many Android phones including Samsung, Sony, Huawei, Motorola, Oppo, Xiaomi, and many more.

Download it on your system and use the instructions guided in its user guide.


Note: It is recommended to download and use the software on your PC or laptop only.


If none of the above fixes works, consider more advanced troubleshooting options such as performing a factory reset (as a last resort), or seeking professional assistance on the official support channels of the Google Play Store.

Make sure to backup important Android data before factory reset. But we recommend you use the Android Repair tool before going for the last resort as it will definitely get you out of the error problem.

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