How To Fix Unresponsive Touch Screen Android Phone (Full Guide)

Frustrated with Android touchscreen not working issue and looking for how to fix unresponsive touch screen Android phone?

Well, I would like to tell you that the touch screen not working or unresponsive touchscreen on Android is a common issue. And, this issue doesn’t only happen with Android, Apple users also experience the iPhone/iPad touchscreen not working issue.

We already have a separate article for iPhone users to resolve this problem. For now, let’s discuss this issue on Android. Mostly, when users come across this situation, they get frustrated immediately as they aren’t able to access any apps or other things on the phone.

So, if you have also come across the same issue and want to fix it then this blog is definitely for you. Here you will get to know about how to fix the touchscreen problem on Android?

Quick Answer:

To fix the Android touchscreen not working issue remove the SD card and SIM card, boot the phone in the safe mode, run antivirus scan, diagnose the phone display, and factory reset your phone. Well, these are not the only ways to deal with this issue. To find out the complete list of solutions, keep reading this guide.


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What Are The Different Types Of Touch Screen Problems On Android Phone And Tablet?

Well, there can be several issues for Android phone touchscreen not working and they are:

  • The touch screen has stopped working on Android smartphones and does not respond to any taps.
  • Touch screen responding incorrectly. For example – you are typing ‘q’, but you get ‘w’.
  • Touch screen lags/freezes/hangs.
  • Water damaged touch screen & broken screen.
  • Part of the screen doesn’t work.

Now the problem can occur to any Android phone and users may come through some below-mentioned error messages on their phone models:

  • Huawei P40 lite touch screen not working
  • Samsung touch screen not working.
  • Android tablet touch screen not working.
  • Nexus touch screen not working.
  • LG screen is frozen or unresponsive.
  • Moto G Screen not responding.
  • Redmi’s whole screen is unresponsive to touch.

Also Read: Fix Android Phone Horizontal Lines

How To Fix Unresponsive Touch Screen Android No Reasons [No Physical Damage]

If your Android device touch screen is not physically damaged or smashed and it had stopped working all of a sudden and does not respond to your touch, then this may be caused due to software issues.

In such cases, follow the below-mentioned solutions to fix an unresponsive touch screen on Android or not responding issues.

Solution 1: Use Android Repair Tool to Fix Touch Screen Not Working Android

If your phone’s touch screen is not working, then it is possible that this issue is appearing due to the system issue. In this situation, it is better to use the Android Repair Tool.

This tool will fix all of the system issues that might be causing this problem on your phone. Not just this, but it can also fix several other problems, such as the phone being stuck in the boot loop, apps crashing issues, black screen of death error, battery issues, and many more.

So, download this software and follow the user guide to find out how it works.


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Note: It is recommended to download and use the software on your PC or laptop only.


Solution 2: Power Cycling/Restart The Device

A soft resetting of the phone is a very basic move but in some cases, it works magically. If the phone touch screen not working is not happening due to any major issue, this trick may get your job done. Here’s how to fix unresponsive touch screen on Android:

  • First, turn off your Android phone /tablet.
  • Wait for a few minutes.
  • Next, press & hold the power button to turn on the device.
  • Now, check if the touch screen is working or not.

Solution 3: Remove Memory Card & SIM Card

Sometimes, the screen damage is not the actual reason for the unresponsiveness. There might be some issue with the memory card or SIM card. In this situation, you should try removing the SD or SIM card from your phone:

  • To do this, turn off your phone/tablet.
  • Next, eject the memory card or SIM card.
  • Finally, turn on the device and see if the issue is solved.

Solution 4: Perform a Battery Pull

Though all Android device does not come with a removable battery feature. But, if your device provides a feature of a removable battery, then you must pull back your mobile back cover and remove the battery. Wait for 1 or 2 minutes and then re-insert the battery and Switch ON your phone.

If your Android device does not allow a battery removable feature, then there are some devices that offer an internal function for battery pull simulation. You can check online for tips on how to do this for your device model.

Solution 5: How To Fix Unresponsive Touch Screen Android By Removing Screen Protector

Mostly Android touch screen doesn’t work due to the screen protector. Even though a screen protector protects your phone’s screen from damage, dust, scratches, and water drops, it can also cause issues, such as the touchscreen not working.

If there is any scratch on the screen protector or is completely damaged, then the touchscreen of your phone won’t respond. In this case, the best solution would be to remove the protector.

However, it will only work if the issue is happening due to the screen protector. If it is not working, then there must be some other issue with your phone screen. Hence, follow the other listed solutions.

Solution 6: Control Phone With Facial or Voice Movements

It is a temporary solution to this issue, but you can use it until you find the actual reason or fix the issue permanently. You don’t only need to rely on the touch screen to control the phone. There are other options too to navigate through the phone.

You can try the 3-party apps to use the face or voice recognition feature to access your phone. However, this trick can only work if your phone touchscreen is at least partially working so that you can download the app.

These are the apps that will let you access the phone with voice & face interaction:

Voice Access

Unresponsive Touch Screen On Android

To control the phone with the voice, you can use Google’s Voice Access app. This app will listen to your commands & assign a number for each action available on the phone screen. After this, you don’t need to tap on the screen.

Now, just call out the assigned number. Voice Access app also fixes the phrases for certain actions. For example, if you say go back, the app will take you back to the previous screen. 

EVA Facial Mouse

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The EVA Facial Mouse app is a virtual cursor that can let you navigate through your phone using face recognition technology. To move the phone screen, simply move your phone in that direction. 

When the pointer is over a specific element you wish to choose, wait for some moment to let the app tap on it.

Solution 7: Boot Your Device To Safe Mode

If the above-given solutions failed for you, then you can try to boot your phone into Safe Mode to fix the problem. It will help you to recognize whether the touchscreen issue is caused due to any of the recently installed apps.

Here is how to fix unresponsive touch screen Android by booting your device into the Safe Mode:

  • Hold the power button until and unless you see the Power Options Menu.
  • Now long press on Power off.
  • When you see the message “Do you want to reboot into safe mode? This will disable all third-party applications you have installed. They will be restored when you reboot again.” Simply tap on the “OK” button.

Android touchscreen not working

If your Android touchscreen works properly after booting the device into the Safe Mode, then it means the recent third-party app was a culprit behind this problem. Once you find out about the troublesome 3rd party app, simply uninstall it on your phone.

Solution 8: Install an Anti-Malware or Anti-virus Application

If your touch screen problem is not affecting your ability to download apps from the Play Store, then download and install an anti-malware application and scan your device. Maybe this can fix all your problems.

Solution 9: Calibrate Touch Screen on Android with Apps

There are various apps available in the Play Store that can calibrate your device’s touch screen and improve its accuracy and responsiveness. These apps are very much effective particularly when your touch screen responds inaccurately or responds too slow.

Open Play Store, type “touch screen calibration” in the search bar and you will get a few results. Check the ratings and read the review carefully before you download them.

Solution 10: Diagnose the Phone Display

Wondering why my phone touchscreen is not working? If so, you should try 3rd party apps to fix display issues on your Android phone. There are so many apps on the Google Play Store that can diagnose the touchscreen problem of your phone.

These apps will help you to pinpoint what is wrong with your phone screen. For this, I recommend using the Display Tester. First, download and install the app on your device and then follow these instructions:

  • Open the Display Tester app.
  • Go to the Tests tab.
  • Here, you will get a bunch of options to test the issue from all aspects. With this tool, you can detect burn-in on OLED screens, dead pixels, the accuracy of saturation and contrast, multi-touch status, etc.

Android phone touch screen is not working

  • Run all tests and see the results.
  • If you are getting positive results, you must check the recently installed app or perform the factory resetting phone.

Also Read: Fix Screen Flickering on Android Phone

Solution 11: Factory Reset Android Device in Recovery Mode

If the touch screen is totally unresponsive on an Android phone/tablet, then it is time to perform factory on the device. As doing this will erase all data on your Android device, you should only go with this option if nothing else is working out for you.

Before factory resetting the phone make sure to backup and restore Android data. Here, we are not doing a normal factory reset, you need to do it in the recovery mode.

The steps to enter into recovery mode are different for different models. However, this is the most common way of doing it:

  • First, turn off your phone.
  • Press and hold the Power and Volume Up buttons of the device unless you see the options on your screen.
  • Now, select the Recovery Mode option from the list. Use Volume Up and Down button to navigate through the options and use the Power button to select the option.

Once, you enter into the Recovery Mode, follow these steps to perform the factory reset:

  • Then with the help of the Volume Up or Volume Down button select the option “wipe data/factory reset” option and confirm it by pressing the Power button.

Android touch screen not responding

  • Wait for the process to get complete. Once completed, select the option “reboot system now” to restart your device as usual.

Now, your phone touch screen not working Samsung problem should be resolved by now.

Note: If you have not backed up your Android data before performing a factory reset then here find out how to recover Android data after factory reset.

How To Fix Unresponsive Touch Screen On Android [With Physical Damage]

If your Android phone or tablet screen has been physically damaged due to several reasons such as a dropped the device in water, on the floor from a high distance, smashing the screen, or breaking the device then the touch screen could be damaged and thus stop responding.

So, before replacing your phone’s touch screen, first, try the below-mentioned solutions.

Solution #1: Test Touch Screen on Android Device

The first thing we are going to do is use the star codes to check if the touchscreen of the Android phone or tablet is working or not. First, dial the start codes compatible with your Android device.

After entering the codes, you can check the issue with the help of a 3rd party apps or software. Sometimes, this trick works and sometimes does not. Well, try it won’t hurt your phone, so you must try it.

Following are the star code commands according to the different phone models:

  • For Samsung phones, the code is *#7353#.
  • And for HTC phones the code is *#*#3424#*#*.
  • For the Sony Xperia smartphone, the code is *#*#SERVICE#*#*or *#*#7378423#*#*.
  • The code for opening diagnostic tool on Android 2.1 running Motorola phone is *#0*#.

Simply dial the codes, to open the device’s diagnostic mode. Once you enter into diagnostic mode, you can test the touchscreen for bugs and dead zones.

Solution #2: Knock the Touch Screen

If you have dropped/smacked your phone, then your phone won’t work. It is because you might have lost the digitizer cable.

In this case, you can try one trick. Simply, knock each corner of the touch screen 2-3 times and then see if the Android unresponsive touchscreen issue has been resolved or not. If it is still not working, then you can try the next fixes.

Solution #3: Fix Touch Screen Damaged by Water

There are some instances where the Android touch screen stopped responding after the phone is dropped into the water or due to some reason water drops gets inside the screen.

Nevertheless, you can still fix this problem and get your phone screen back to its normal working condition. For this, you must check out the guide on how to fix the water damaged Android device. Here, you will get all the solutions for how to fix unresponsive touch screen on Android damaged by water.

Solution #4: Replace The Touchscreen

If none of the above-listed fixes worked for you, then the only way you have left is to replace the touch screen of your Android device.

This is a straightforward solution, if there is a hardware issue with your phone, then you don’t have any other option but to buy a new touchscreen for your phone.

Solution #5: Use Touchscreen Repair to Enhance Android Phone’s Screen Latency

There are some cases, where the phone touchscreen can be accessed partially. In this situation, the 3rd party apps can help you out in resolving the problem and enhancing the screen latency. There are so many apps that can calibrate the phone screen to decrease the response time.

Here, I will recommend using Touchscreen Repair. It is one of the best and most reliable apps you can use to fix the unresponsive touch screen issue on Android devices.

This tool will suggest you click on several sections of the touchscreen. After doing this, the app will reduce the latency according to the phone model.

However, this app doesn’t work the same with all the devices. The ability of this app differs with different phone models. So, it doesn’t guarantee anything but you should use it as there is no harm in trying it.

Also Read: Fix Vertical lines On Android Phone Screen

Solution #6: Take Your Phone To Service Center

After doing and applying all these methods, the Android phone or tablet screen is not working, then you must take your phone to the service center.

If there is a minor issue, then the touchscreen will be fixed, otherwise, you will have to replace it with the new one.

What Are The Reasons For Android Phone Touch Screen Not Working?

Many people ask how to fix unresponsive touch screen Android but before that, is important to know what are the reasons for the touch screen not working on Android, right?

Some common reasons are:

  • Physical damage– Maybe your Android phone is damaged or broken. Or maybe it’s due to moisture detected issues, high temperature, static electricity, cold, etc can lead to touch screen damage on Android phones.
  • Even after ROM flashing, firmware update, etc can crash Android phones completely
  • Unused apps or performance degrading apps can sometimes make touchscreen unresponsive

How To Recover Data from Android Unresponsive Touch Screen?

The Android touch screen is not working/became unresponsive? Now, wondering how to recover data from an unresponsive touch screen of an Android phone?

Don’t worry here is a solution for you!! Try the Android Data Recovery Tool. This is the best way to recover the data from an Android phone no matter if it is working or not.

This tool can also recover data from a broken Android phone. Using this tool you can recover different kinds of data, such as photos, videos, contacts, text messages, WhatsApp messages, documents, call logs, audio files, and much more.

You can use the user guide to find out how Android Data Recovery Tool works in order to recover data from an Android device with an unresponsive touch screen.


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Note: It is recommended to download and use the software on your PC or laptop. It is because recovery of phone data on the phone itself is risky as you may end up losing all your data because of data overriding.


FAQ (Frequently Asked Questions)

How to fix unresponsive touch screen?

There is a handful of steps to fix cracked unresponsive touch screen. They are:

  • Remove plastic from the phone if it has
  • If your had is wet, dry it
  • Delete recently installed third-party apps
  • Recalibrate the touch screen
  • Reset the device

Does cracked screen affect touch?

Yes, the cracked screen affects the responsiveness of the touchscreen. When the phone screen gets cracked, the digitizer, an important component of the phone, starts interrupting the touch of the screen. But when the phone screen totally get damaged, the digitizer gets exposed to water, dust, moisture which leads to major damage.

Can you fix an internally cracked phone screen?

If you see a phone’s screen then it has two major parts: the actual LCD and the glass. The glass of the screen can be replaced easily but when the LCD gets damaged the repairing of the device becomes a risky task.

How can I temporarily fix my cracked screen?

There are ways to fix the cracked screen temporarily. You can use a screen protector or tape to fix it. First, clean the phone screen as much you can and put packaging tape over the screen. If there is some extra tape then remove it. And now you can use the phone as before but remember, it’s a temporary fix.

Conclusion

Though the most Android phone touchscreen issue can be solved by removing the screen protector and cleaning the screen with a soft, slightly damp, lint-free cloth. but if that doesn’t work, you can try the other ways shared in this blog to solve how to fix unresponsive touch screen Android phone issue.

On the other, you may also lose your important and valuable data from your device, hence it is recommended that you must try Android Data Recovery Software to recover data from an Android device whose touch screen is not working or became unresponsive.

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