Easy and Effective Fixes For Your Android Touch Screen Not Working /Unresponsive Problems on Android!
This is the complete and full guide for those users whose Android touch screen is not working, totally becomes unresponsive or encountering different types of touch screen not working problem on Android phone and tablet.
The problem could be:
- The touch screen has stopped working on Android smartphone and does not respond to any taps.
- Touch screen responding incorrectly. For example – you are typing ‘q’, but you get ‘w’.
- Touch screen lags/freeze/hangs.
- Water damaged touch screen & broken screen.
- Part of screen doesn’t work.
- And so on….
In fact, we may encounter with several cases about touch screen, as different people users different phone and tablet models, like:
- Samsung touch screen not working.
- Android tablet touch screen not working.
- Nexus touch screen not working.
- LG screen is frozen or unresponsive.
- Moto G Screen not responding.
- Redmi whole screen is unresponsive to touch.
- And so on……
Whether you are using Samsung Galaxy, LG, Sony, Xiaomi, Nexus, Pixel, HTC, ZTE or others, you can follow the below-mentioned solutions to fix touch screen not working problems on Android.
Part 1: Fixes For Touch Screen Not Working For No Reasons [No Physical Damage]
If your Android device touch screen is not physically damaged or smashed and it had stopped working all of a sudden and does not respond to your touch, then this may be caused due to software issue.
In such cases, follow the below mentioned troubleshooting to fix Android touch screen is not working or not responding issues.
Solution #1: Power Cycling/Restart The Device
A soft reset may do the job for you. Simply Turn OFF the Android phone and tablet completely. To restart device with touch screen not working:
- Press and Hold Power button until your screen goes black.
- After 1 or 2 minute, press and hold the power button to switch ON the device again.
In most of the cases, the touch screen will work as usual after the device reboots.
Solution #2: Remove Memory Card & SIM Card
Sometimes, the fault could be in memory card or SIM card, hence remove the SD card and SIM card from the device:
- Switch OFF your device (by pressing and holding the Power button if screen becomes totally unresponsive)
- Next, eject the memory card SIM card.
- Now, power ON your device and see if the problem is solved.
Solution #3: Perform a Battery Pull
Though all Android device does not come with removable battery feature. But, if your device provide feature of removable battery, then you must pull back your mobile back cover and remove battery. Wait for 1 or 2 minute and then re-insert the battery and Switch ON your phone.
If your Android device does not allow battery removable feature, then there are some devices that offer internal function for battery pull simulation. You can check online for tips on how to do this for your device model.
Solution #4: Boot Your Device To Safe Mode
If the above mentioned solutions fail, then boot your device into Safe Mode. It will help you to recognize whether a touchscreen issue is caused by recently installed app.
Here how to boot Android device into Safe Mode:
- Hold power button until and unless you see the Power Option Menu.
- Now long press on Power OFF
- When you see the message “Do you want to reboot into safe mode? This will disable all third party application you have installed. They will be restored when you reboot again.” Simply tap on “OK” button.
If your device touchscreen works properly after you enter into Safe Mode, then it is confirmed that recently third party app is culprit. Once you locate the troublesome app, uninstall it and confirm that problem is solved.
Solution #5: Install an Anti-Malware or Anti-virus Application
If your touch screen problem is not affecting your ability to download apps from the Play Store, then download and install anti-malware or anti-malware application and scan your device. May be this can fix all your problems.
Solution #6: Calibrate Touch Screen on Android with Apps
There are various apps available in Play Store that can calibrate your device touch screen and improve its accuracy and responsiveness. These apps are very much effective particularly when your touch screen respond inaccurately or respond too slow.
Open Play Store, type “touch screen calibration” in the search bar and you will get a few results. Check the ratings and read the review carefully before you download them.
Solution #7: Factory Reset Android Device in Recovery Mode
If the touch screen totally unresponsive, then it’s time to factory reset your device into Recovery Mode. Though, this will erase all data stored in your Android device, hence, you must apply this solution as a last resort and if possible, then backup and restore Android data beforehand.
The steps to enter into recovery mode are different for different models. You have to use different key combination to do that. Never mind, here are the ways to boot into Recovery mode for different Android models.
Once, you enter into Recovery Mode.
- Then with the help of Volume Up or Volume Down button select the option “wipe data/factory reset” option and confirm it by pressing the Power button.
- Wait for process to get complete. Once completed, select option “reboot system now” to restart your device as usual.
Now, your touch screen problem should be resolved by now.
Note: If you have not backed up your Android data before performing factory reset then here find out how to recover Android data after factory reset.
Part 2: Fixes For Touch Screen With Physical Damage
If your Android phone or tablet screen has been physically damaged due to several reasons such dropped device in water, on floor from high distance, smashed the screen or broke the device then the touch screen could be damaged and thus stop responding.
So, before replacing the touch screen with new one, try below-mentioned troubleshoot first.
Solution #1: Test Touch Screen on Android Device
You can make use of few star code command to test touch screen of your Android device. Once, you enter the star code command compatible with your device, you can then diagnose the problem without any help of third-party apps or software. They may work or they may not, but it won’t hurt to give a try.
Here are the star code commands:
- For Samsung phones the code is *#7353#.
- For HTC phones the code is *#*#3424#*#*.
- For Sony Xperia smartphone the code is *#*#SERVICE#*#*or *#*#7378423#*#*.
- The code for opening diagnostic tool on Android 2.1 running Motorola phone is *#0*#.
Simply dial the codes, to open the device’s diagnostic mode. Once you enter into diagnostic mode, you can test the touchscreen for bugs and dead zones.
Solution #2: Knock the Touch Screen
If your device has fallen or dropped or smacked, then the main cause for touch screen not working problem could be due to lose digitizer cable.
If this is the case, then you can fix the issue by gently knocking on every corner of the touchscreen for several times. This method has solved the problem for many users.
Solution #3: Fix Touch Screen Damaged By Water
In most of the cases, we have found that touch screen completely stops working after the device has been dropped in water or when device experienced the liquid damage. Nevertheless, there is still a chance that your touch screen will come back to its normal working if you fix the water damaged Android device.
Solution #4: Replace The Touchscreen
If all above-mentioned solutions fail to fix the issue of your touch screen not working problem on Android, then you must replace the touchscreen with new one.
This is the straightforward solutions, if the problem is due to hardware, then you may need to purchase a new touchscreen replacement.
Part 3: Touch Screen is Unresponsive/Not Working: How to Recover Data?
It doesn’t matter whether your touch screen is working or not, if you phone is getting Switched ON and few button are working, then you can try Android Data Extraction Software (Damage Device) to recover data from Android device whose screen is not working or not responding.
The software is also popular as Broken Android Phone Recovery and it will help you to retrieve data such as photos, videos, contacts, text messages, whatsapp messages, documents, call logs, audio files and much more.
Here have a look at step-by-step guide how Android Data Extraction tool work to recover Android data from screen broken or unresponsive touch screen.
Though the most touchscreen issue can be solved by removing the screen protector and cleaning the screen with soft, slightly damp, lint-free cloth, quick restart of your device or booting device into safe mode, but in extreme cases, you may need to factor reset your device or even replace your touchscreen.
On the other, you may also lose you important and valuable data from your device, hence it is recommended that you must try Android Data Extraction software to recover data from Android device whose touch screen is not working or became unresponsive.